Customer Service Patient Care
Resume:
Da’Dreana N. Suarez
**** **** ****** ***. #* – memphis, tn 38134
********@*****.***
career Summary
Dedicated customer service and care professional with over 5 years’ experience and 4 years’ experience in logistical warehousing. Seeking an opportunity to expand my knowledge and abilities in the quality profession by utilizing excellent customer service care and prior experience as a quality auditor while networking with an energetic and team-oriented company.
Experience
Express Professional Services Assignments – Memphis, TN
FedEx Medtronics – Olive MS. 2022 to 2023
Quality Auditor: Conducted daily audits of medical supplies for shipment. Ensured shipping and quality compliance were met in accordance with customer specification. Document quality audits findings on Error Forms and submitted to production and quality team. While utilizing SAP software to update pick orders for domestic and international medical suppliers.
Additionally, conducted daily audits and inventory management in several departments such as shipping, receiving, and inventory control.
FedEx warehousing Johnson & Johnson – Memphis TN. 2020 to 2021
Material Handler: Worked in packaging medical supplies in the shipping department. Also worked as an order picker gathering surgical supplies from WAVE Order drops.
carrier – memphis, tn. 2020 – 2021
Worked in two departments which were Sanitation and Final Assembly.
In the Sanitation Department I was responsible for general housekeeping on assembly plant floor spaces.
In Final Assembly Department worked on #2 Assembly Line installing condenser fan assembly for outdoor air conditioners. I was also a certified electric tugger operator for hauling equipment to the assembly lines.
UAB Hospital – Birmingham, AL. – November 2018 – 2020
Certified Patient Care Technician
Log in patient information into hospital database system
Provide customer service
Effectively multi-task and prioritize duties
Education
University of Birmingham Hospital Student
Patient Care Certification Program – Graduated March 2019
Exploratorium Academy – Student –– Graduated May 2008
High School Advanced Diploma
Skills
SAP computer systems such as ERP and VL04
Proficient in Microsoft Word, PowerPoint, and Excel
Patient Care Taker Technician
Excellent sales and customer services skills
References
References available upon request.
Contact this candidate