Product Sales Manager
Resume:
Jesse Lyles
West Monroe, LA
**************@*****.***
OBJECTIVE: Seek to work in an environment that will challenge me further, while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my sales and work experience to a growing industry. Look forward to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed goals. Consultative approach with customers coupled with the energy and drive as an individual contributor with minimal supervision or team environment. Experience with quotas ranging from 15k per month to one million per year with excellent attainment.
Work Experience:
Product Sales Manager * Bluelinx Corporation * Sept 2022 – Nov 2024
•Worked with inside and outside sales representatives to identify new sales opportunities with new and existing customers for assigned my products,
•Improved profitability, product penetration, product mix, and inventory turns with all customers for my assigned products.
•Responsible for selling large volumes of assigned products to targeted accounts in my area.
•Ensured effective product performance while promoting great customer and vendor relations.
•Assisted customers with sales and technical support for assigned products. Also, responsible for resolving all customer service issues related to assigned products.
•Developed sales solutions and competitive pricing strategies for my assigned products.
•Provided product selection, product information, and pricing.
•Responsible for inventory and pricing questions from customers and sales teams.
•Proposed sales solutions to customers and reevaluated solutions where necessary.
Real Estate Agent * Coldwell Banker/Group One Realty * June 2022 – Present
•Set and managed appointments to show homes to prospective clients.
•Personally, worked with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing.
•Compared recent property sales to current holdings to ensure competitive market price.
•Helped clients decide between financing options to ensure satisfaction.
•Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals.
•Experienced with legal matters related to the real estate sales process.
•Generated lists of properties compatible with buyer requests and needs.
•Arranged meetings between buyers and sellers when terms needed to be negotiated.
•Assisted in negotiation of terms surrounding purchases.
•Coordinated property closings and oversaw closing procedures.
•Prepared formal documents such as purchase agreements, deeds, and leases.
•Arranged for title searches.
•Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property.
Inside Sales * UAPI * May 2021 – April 2022
•Assisted in finishing first place among all six locations in sales and revenue nine out of ten months
•Analyzed consumer needs and developed innovative solutions.
•Input and Inventoried over 1200 automobiles
•Provided first class customer experience by building and maintaining strong customer rapport
•Performed daily Business Accounting Paperwork as well inputting and maintaining Business Check Book reporting
•Recommend products to customers, based on customers' needs and interests
•Managed the entire sales cycle
•Assisted in finding prospects and leads
•Identifying new sales opportunities
•Building strong client relationships
•Identifying opportunities to up-see and cross-sell
•Purchased and Sold Vehicles on a daily basis
•Provided professional after-sales support
•Responded to complaints and resolve issues to ensure customer success and satisfaction
AST Inbound/Outbound Account Manager II * CenturyLink Corporation *Oct 2019 -May 2020
•Connected with new and existing small to medium business clients via inbound/outbound calls to resolve issues or concerns.
•Ensured assigned business accounts across all industry sectors received professional account management.
•Improved revenue growth and retention for the company.
•Provided a world class client experience by building and maintaining strong customer rapport.
•Maintained a true team environment with unified accountability for the client experience
•Supported business development efforts.
•Client consultations used to gather information to up-sell new features or services.
•Collaborated with supporting departments to qualify and validate the clients requirements.
•Utilized a variety of computer systems and screens simultaneously to identify new opportunities.
•Met and exceeded monthly sales quotas while providing quality customer service.
•Responsible for updating relevant customer information, activity, opportunity updates, maintenance of monthly goals, customer proposals and contracts.
On-Site Manager *Hajoca Corporation/Moore Supply * Feb 2016 – July 2019
•Maintained a high level of standards for employee service and product knowledge.
•Hired, trained, supervised, motivated and developed employees.
•Formed employee schedule and monitored labor costs to be effective with store budget.
•Responsible for daily and monthly administrative reports.
•Assisted in doubling a store's sales within 12 months from $600k to $1m.
•Educated customers about our business solutions and worked to ensure we were solving problems.
•Cold-calling to generate new leads and prospecting accounts.
•Successfully closed customer contracts and worked to generate new opportunities.
•Using Salesforce automation tools to track progress and report goals.
•Analyzed consumer needs and developing innovative solutions.
•Managed team members and facilitating collaboration in the workplace.
Sales Associate * Mike Morgan Hyundai * Oct 2014 – Jan 2016
•Contacted existing and prospective customers to demonstrate products, explain product features, and solicit orders.
•Provide customers with product samples and catalogs.
•Identify prospective customers by using business directories and following leads from existing clients.
•Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
•Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
•Obtain credit information about prospective customers.
•Recommend products to customers, based on customers’ needs and interests.
Account Executive * Blanchard and Company * Sept 2013 to Aug 2014
•Created detailed sales business plans.
•Set and managed sales goals and quotas.
•Managed the entire sales cycle.
•Assisted in finding prospects and leads.
•Building strong client relationships.
•Identifying opportunities to up-sell and/or cross-sell.
•Provided customer support when needed.
•Learned new product and services features and benefits.
•Provided professional after-sales support.
•Responded to complaints and resolve issues to ensure customer success and satisfaction.
•Prospected for new opportunities through “hunting” as well as marketing.
•Advised clients on portfolio growth and wealth preservation.
Account Executive *Advanced Industrial Products * Oct 2008 – Aug 2013
•Created detailed sales business plans.
•Set and managed sales goals and quotas.
•Managed the entire sales cycle.
•Identified new sales opportunities.
•Built and/or maintained strong client relationships.
•Identified opportunities to up-sell.
•Provided 24/7 customer support in emergency situations. • Learned new product and services features and benefits
•Provided professional after-sales support.
•Responded to complaints and strived to resolve issues in order to ensure customer success and satisfaction.
•Setup appointments with companies interested in our products to perform in-person demonstrations.
•Sales and leasing equipment deliveries and maintenance whenever necessary.
Base and Installation Security Systems Operator (BISS)/Security Forces * U.S. Air Force * Oct 2003 – Oct 2007
•Stood watch on post/patrol as assigned; checked all persons for proper identification; controlled access of personnel to installation and maintained accurate records.
•Interpreted and executed security procedures through use of oral and written word. Input necessary data and carried out orders using discretion and good judgment.
•Maintained all medical requirements, physical readiness standards and firearms qualification/proficiency demonstrations required.
•Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures.
•Maintained positive working relationships by favorable personality, sense of responsibility, and discretion with all employees; made suggestions for improvement.
•Acted as part of a performance-based team; safeguarded nuclear weapon stockpile under extremely limited supervision; Recognized defects in security protocol and reported to supervisor.
•Responded to situations that may require arrest and/or the use of force up to and including deadly force with a high degree of skill and accuracy.
Education
•Louisiana Delta Community College - Monroe, LA - January 2019 to May 2020
•Community College of Air Force - Barksdale AFB, LA - February 2005 to March 2005
Certification in Base and Installation Security Systems for Nuclear Weapons in the Weapons Storage Area
•Community College of Air Force - Lackland AFB, TX - October 2003 to March 2004
Certification in Security Forces for the United States Air Force
•Louisiana College - Pineville, LA - August 2000 to May 2001
•John Curtis Christian High School - River Ridge, LA - August 1996 to May 2000 High school diploma in College Prep
Skills
Site Safety, Excel, Inventory Management, Military, Sales Management, Customer Service,
Communications, Microsoft Office, Inventory Control, Sales Consultation, Marketing,
Advertising, Purchasing, Product Management, CRM Systems – Salesforce/QuickBooks/Oracle, Vendor Relations
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