Hector J. Alvarez
**** ************ *****, *****, **** 45385
Phone 937-***-****
Email ************@*****.***
****-******* ********* **** ********** of Veterans Affairs Dayton, OH
Oversee culinary operations of eight WS3 supervisors and 68 staff members.
Conduct monthly sanitation and label audits with Salesforce.
Partner with dieticians in conducting weekly and monthly Healthy Teaching Kitchens.
Implement changes to menus based off input obtained by monthly Veterans meetings.
Work with dieticians on menu and recipe development.
Develop changes in recipes to satisfy varied dietary restricts while being financially responsible.
Oversee production of 4 separate kitchen areas-Lakeside Express, Hero’s Café, AFP kitchen and Dayton Medical Center patients room service tray line.
Member of VHA Culinary Support and Mentorship Subcommittee.
2019-2023 Area Director of Foodservice, Trilogy Health Services Dayton, OH
Provided Dietary Services support for Central & South area campuses.
Conducted campus Mock State Audits of campuses.
Conducted Peer Reviews and Sanitation Audits of campuses.
Implemented changes to menus based off input obtained by resident feedback at Chef Circles and Resident Councils.
Involved with campus startups (7) and VIP functions.
Mentored Director of Food Services – 7 campuses.
Converted campuses to Flavorful Balance menus (scratch cooking).
Member of Trilogy Way Council Hospitality Services.
Trilogy Representative-Senior Dining Associates.
Trilogy Council Member-Dining with Dignity.
2014-2019 Area Dining Services Director, Elmcroft Senior Living Xenia, OH
Member of Culinary Council.
Participated with campus startups (4) and VIP functions.
Mentored area Dining Service Directors.
Provided culinary support for cluster campuses.
Pilot Campus-tested recipes of potential new menu items with residents and reported feedback directly to Senior Vice President of Dining Services.
Deficiency free state inspections of all 3 Dayton Area Campuses.
Dining Services Operations of 3 Dayton Area Campuses-Diamond Status.
2011-2014 Executive Chef II, Sodexo Wilberforce, OH
Decreased food cost by tracking consumer meal purchasing patterns.
Increased productivity and operations efficiency through cross training of associates.
Generated additional sales by introducing value menus at retail outlets (Taco Bell, Grille 155 and Simply to Go).
Improved sanitation standards in Resident Dining resulting in 100% Food Safety Gold Standard on NSF Audit.
Increased survey results by improving the quality of food and speed of service.
2010-2011 Personal Chef, BGI Dayton, OH
Created and price menus for clients in preparation of their catered events – weddings, retirements, birthdays, graduations, holiday, and receptions.
Set up event areas as to accommodate all the client’s requests.
Planned, prepared, and executed all meal components to exceed my client’s expectations.
Participated in all event areas to validate customer satisfaction.
2008-2010 Area Culinary Support, Max and Erma’s, Wilmington, OH
Provided culinary support for Columbus, Dayton and Cincinnati.
Managed declining budgets with QuickBooks and Microsoft Excel.
Generated additional business through cold sales calls and booking of banquet room, group packages and room rates by capturing in house parties and working locally with businesses and school groups.
Decreased food cost to 26.1% by purchasing and setting inventory pars based on business trends calculated by tracking systems on Microsoft Office.
Conducted monthly safety meetings-Safety Manager.
2007-2008 Area Kitchen Manager, The Cheesecake Factory Beavercreek, OH
Mentor and Training Kitchen Manager for Columbus, Dayton and Cincinnati.
Oversaw $9.8 million per year operation.
Managed staff (65 employees), trainers and Managers in training.
Met budgets by ensuring low food costs (25.3%) through monitoring efficiencies and waste and 18% labor costs by increasing productivity and cross training.
Ensured the cleanliness of the kitchen by maintaining specified standards and passing Health Department Audits and Ever Clean scores 97(highest for Ohio stores).
EDUCATION
2022-Serv Safe Certification
2022-Food Protection Certification Level 2 Ohio Department of Health
2019 Culinary Foundations Level 2 Certification American Culinary Federation
2019 Culinary Foundations Level 1 Certification American Culinary Federation
2002-Chef School, Sinclair Community College (WPAFB)
2001-Catering Management Program, WPAFB
AWARDS RECEIVED
Exceptional Performance Appraisal Award US Department of Veterans Affairs 2024
Performance Award US Department of Veterans Affairs 2024
Pilot kitchen Plant based options US Department of Veterans Affairs 2024
#7 Carla Hall’s Favorite Chef competition 2023
#1 Overall most improved dining services Company Customer Service Survey 4.96/5 Trilogy 2023
Best Assisted Living/Retirement/Rehab Facility Springfield Trilogy 2022
Divisional Culinary Olympics Gold Medal Trilogy 2022
Divisional Culinary Olympics Resident Choice Award Trilogy 2021
94.8 Customer Service Satisfaction Highest in Central Division Trilogy 2021
Divisional Culinary Olympics Bronze Medal Trilogy 2020
Trilogy Oh Great One Recipient 2022, 2021
Trilogy 4 Star Chef & Team Divisional Winner 2019
Elmcroft President’s Club 2019, 2018, 2017, 2016, 2015, 2014
Top Assisted Living Communities-Dayton Business Journal March 2018.
#1 food cost actual vs ideal Heartland Region 2018, 2017, 2016, 2015.
Regional Sodexo Experience Award Recipient February 2013.
#1 Food Service Survey Results Crowne Plaza January 2010.
Best Food Quality Midwest Region-Cheesecake Factory Inc. 2008.
Fairness, Discipline, Respect Award-Cheesecake Factory Inc. 2008.
Sales record for weekly and monthly sales Applebee’s 2007.
#1 food cost to ideal in East Region Applebee’s 2006.
#1 Profits and Sales in East Region Applebee’s 2006.
#1 Guest Count Increase in East Region Applebee’s 2006.
Rated #1 of 400 managers in Gallop Poll 2004(Winegardner & Hammons).
Rated #3 of 395 managers in Gallop Poll 2003(Winegardner & Hammons).
Air Force Director of Services Award 2002.
Air Force Special Merit Award 2002, 2001, 2000.
USDA Recognition of Distinguished Achievement 2001.