Business Development Account Management

Tendayi Bruce Mutsago

Whitby, Ontario L*N *L* 289-***-**** *******************@*****.***

Bachelor of Technology in Marketing (WES Equivalency) Bachelor of Commerce-Marketing A seasoned and award-winning Sales and Marketing professional with 15+ years experience in plastic packaging and electric cable manufacturing industries. Expertise in export sales, developing new markets, working with clients around the world to provide tailored solutions that meet their unique needs. HIGHLIGHTS OF QUALIFICATIONS

15+ yrs. Corporate Account Management

15+ yrs. Relationship Management

15+ yrs. People Performance Management

15+ yrs. New Business Development

Developing Sales/Marketing Strategies

Driving Revenue Growth

Self Starter, Multi Tasker, Results Oriented

Excellent Contract Negotiations

Analytical Thinking abilities

Exemplary Customer Service/Complaint Resolution

Persuasive and influential communication style

Effective problem-solving decision-making capabilities Corporate Account Management/Customer Relations

• Developed and implemented plans and budgets surpassing targeted annual sales 10 % from 2%

• Researched, identified and evaluated new global market opportunities

• Developed market entry and expansion plans for target countries

• Established and maintained relationships with international beverages manufacturers, mines, electricity and telecoms, utility companies and distributors

• Market research, forecast and production planning, administration of tenders, contracts and orders

• Cost and key accounts management, market visitation plans and ensure business continuity

• Customer complaint handling and resolution meeting the 24 hour guidelines

• Leveraged current and emerging industry trends, analyzed competitive market/sales analysis and discovered competitive best practices to develop business strategies and product assortments

• Successfully lead, coached and developed a of team of 15 employees Process and Production Management

• Formulation of objectives, targets, budgets(labour/production/materials), plans, controls

• New product trials/development, product and manufacturing specifications

• Developed quality and environmental procedures, implementation and auditing

• Improved overall plant efficiency through resources allocation and controls

• Analysed reports and initiating value added process improvement projects

• Adhere to world class standards (ISO9001/ISO14001, FSCC22000)

• Maintain all results within acceptable margins

• Leadership/Mentorship (Team 100+ employees)- recruit, select, hire, coach, train, develop, delegation and task management, performance reviews, emotional intelligence WORK EXPERIENCE

Aspect Retail Logistics - Dec 2024- Present

Export Sales Manager – Mega Pak (Nampak International) 2011-2023 Purchasing and Stores Manager (CAFCA – Central African Cables) 2009-2011 Production Manager – CAFCA – Central African Cables) 2005-2011 Export Sales Manager – CAFCA – Central Africa Cables) 2002-2005 EDUCATION

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