William L. McChain
Christiansburg, VA 24073
**********@*******.***
RELATED WORK EXPERIENCE
Census Field Manager, Department of Commerce, Roanoke, VA July 2019 – present Oversee the activities of field data collection and directly supervise an assigned team of Census Field Supervisors and office support clerks. Provide group and individual training, monitor daily assignments and provide advice and guidance. Assure quality and progress of operations are being met within prescribed time allocations and cost-efficient standards. Senior Account Manager, iHeart Media, Roanoke, VA 2013 – 2019 Serviced existing accounts and cultivated new ones. Designed and organized training modules for new employees and executed regular training sessions for local sales team. Corporate Trainer and Marketing Manager, Blue Ridge PBS, Roanoke, VA 2007 – 2013 Designed and executed training sessions for new employees and prospective new clients. Wrote and produced video presentations. Co-hosted on-air fund raising programs and spoke at public events raising awareness and support for the Public Broadcasting System.
Divisional Training and Marketing Leader, Genworth Financial, Richmond, VA 2001 – 2007 Arranged group sales training meetings and spoke to large groups. Designed and distributed monthly sales and marketing newsletter keeping office staff up-to-date on trends and strategies. Worked one-on-one with top talent in each region and assisted them with their business growth.
TRAINING
Certified PowerPoint trainer
Microsoft Office products and many other computer programs QUALIFICATIONS
Excellent communication skills demonstrated in a challenging customer service environment Genuine concern for the overall success of organization by achieving personal goals as well as expressing new ideas Proactive and positive work ethic
EDUCATION
Slippery Rock University, Pennsylvania Bachelor of Arts, Communications MEMBERSHIPS
Public Address Announcer for Virginia Tech 1998-2018 President of Roanoke-Downtown Rotary Club 2009-2013 Tee Announcer for the Greenbrier Classic (PGA Tour) AWARDS
Award winning voiceover artist and writer
2019 Slippery Rock University Media Hall of Fame Inductee for broadcasting career