Warehouse Worker Forklift Driver

Leland Burress

Summary

Former Sr. Logistics Care rep. and Sr. Export Compliance rep. skilled at problem resolution, handling internal and external customers and Business partners concerns to meet customer expectations. Working as a liaison between remote center and vendor Partners. Train and mentor other Team members on standard operating procedures. Excellent problem solving and interpersonal skills.

Highlights

SAP - track product at warehouses

Works well independently

Customer service-oriented

LTL knowledge

Flexible

Detail-oriented

Decisive

Resolution Oriented

Excel, Word

Accomplishments

Train new reps to the department.

Employee of the month and Employee of the Quarter award - 2009. Letters of appreciation available.

Accomplishments outside TechData.

Oversee 150 for construction Safety and First Aid. Included is coordinating meetings with department heads of all

Phases of construction to recommend the best course of action to reduce injury. Speak before groups of 50-150

Regularly for training and teaching.

Act as congregation secretary for congregation of up to 150 and handle correspondence between congregations. Keeping track of legal documents and the renewal of documents for legal purposes. Experience:

UPS, Seasonal Employee – Nov. 2019 to Jan. 2020.

Responsible for loading freight for delivery to businesses and private homes. Lyft driver – Independent contractor, July 2018 to present Pick up and deliver of passengers to various destinations in a safe and courteous manner. Current driver rating: 5.0 star rating.

Sr. Export Compliance Rep. (Tech Data)

From May 2017 to July 2018

Daily review of Export orders to make sure we were compliant with US Laws and Regulations. Verifying documents for government were properly filed, and making sure customers were not doing business with companies that would cause a liability to the company (Tech Data)

Logistics Coordinator

November 2004 to May 2017

TechData Clearwater, FL

Logistics Coordinator I, Coordinator II, Sr. Logistics Care rep since 11/2014 to May 2017. Consistently meets live answer rate. Outstanding service to Sales support. Resolve escalated customer delivery

Issues. Train new reps to the department. Met with various warehouse personnel at TD locations. Assistant Project Manager

August 1989 to July 2001

Avaya St. Petersburg, FL

Responsible for the accurate and timely delivery of Data Networking orders for customers through various divisions of

Avaya Inc. Arranged orders for maintenance coverage, installation & integration, RNIS (Remote Networking

Integration Services), and site surveys

Education

High School Diploma: 1982

J. O. Johnson High School Huntsville, AL, USA

Various courses through the year’s customer service enrichment. 14854 55th Way N, Clearwater FL 33760

Home: 727-***-**** - Cell: 727-***-**** - Leland@

Contact this candidate