Office Assistant
Resume:
July **** -
**/**** -
**/**** -
**/**** -
Lulama Shangase
OBJECTIVE
I am a well versed Administrative Assistant and Front Desk Agent who has a few years experience in different departments and is dedicated to helping others as well as being a team player. I am always willing to take the opportunity to learn and grow as an individual. I believe that this in turn could be beneficial in an organisation. EDUCATION
Hospitality Management
The International Hotel School
International Travel
Varsity College
EXPERIENCE
Office Assistant/ Manager
Mvula Cash Loans
• Assisting clients with their loans and collecting payments.
• Marketing the business on Social Media and daily running of office
Admin Assistant (EEI Contract)
Endumeni Primary School
• Daily office duties, Microsoft training and attending workshops
• SA- SAMS training.
Front Desk Agent/ Concierge
Garden Court SC
• Organising transportation for guests, booking tours and enquires.
• Compiling daily reports.
Front Desk Agent
The Corporate Apartment Group (Amber Elite)
CONTACT
4 Biggar Street, Glencoe, KwaZulu-
Natal
**********@*****.***
SKILLS
Management Skills
Time Management
Attention to Detail
Communication
Multitasking
Microsoft Office Proficiency
ACHIEVEMENTS &
AWARDS
Leadership & Management in the
Hospitality Industry
Training & Development for the
Hospitality Industry
Planning & Control for Food and
Beverage Operations
Hotel & Restaurant Accounting
Jan 2017 - Jan
2018
Mar 2015 - Dec
2016
Jul 2014 - Nov
2014
Sep 2013 - Dec
2013
Apr 2013 - Jul
2013
Sep 2012 - Feb
2013
Sep 2012 - Dec
2012
Apr 2012 - Jul
2012
• Compiling daily reports, enquiries and liaising with housekeeping.
• Checking guests in/out and booking tours.
Freelance Procurement Officer
Mzumeni Trading Company
• Comparing different manufacturers.
• Drawing up quotations.
• Delivering of supplies.
Inventory Buyer (Contract)
Endumeni Primary School
• Data capturing in Administration.
• Dealing with inventory suppliers.
• Ordering of school supplies.
Concierge Trainee
Hyatt Regency Hotel Johannesburg
• Updating and checking up on Chauffeur schedule for the day
• Bookings for tours and at restaurants.
• Meeting and greeting guests at the Concierge desk. Front Office Trainee
Hyatt Regency Hotel Johannesburg
• Checking guests in and out.
• Handling allowance for the airline grew.
• Daily office tasks.
Administration & Housekeeping Trainee
Hyatt Regency Hotel Johannesburg
• Daily Admin tasks and checking of staff roster's.
• Basic hotel housekeeping chores.
• Daily laundry of guests.
Waitress/ Bartender
Petitcochon Le Bistro
• Setting up the restaurant.
• Welcoming customers, taking food and drink orders.
• Punching in orders in the restaurant system for kitchen records.
Food & Beverage Trainee
Radisson Blu Hotel Johannesburg
• Welcoming guests.
• Setting up the restaurant.
• Taking food and drink orders and liaising with the kitchen. Chef Trainee
Standard Bank Global Leadership Center
Hospitality Fundamentals Certificate
Hospitality Today: An Introduction
Rooms Division Management
Managing Beverage Operations
Managing Service in Food and
Beverage Operations
Hospitality Facilities Management and
Design
Hospitality Sales and Marketing
Supervision in the Hospitality Industry
Management of Food and Beverage
Operations
Managing Front Office Operations
Managing Housekeeping Operations
Advanced International Fares &
Ticketing
Billing and Settlement Plan Overview
LANGUAGES
English
IsiZulu
Johannesburg
• Daily preparations of buffet meals.
• Drawing up menus.
• Daily stock taken if raw ingredients.
REFERENCE
Mrs. CT. Ntshangase - Endumeni Primary School
Supervisor/ Educator
Bonga - Mvula Cash Loans
Owner
Contact this candidate