Operations Supervisor Regional Manager

Mauricio Harrison

**** ***** **** **, *********, TX 76014 817-***-**** ********.********@*****.***

Objective

Service-focused and deadline driven Transportation Supervisor / Operations Supervisor with 18 years career experience in distribution center, scheduling and maintenance of hauling fleet. Highly adept in e-commerce. Regional Manager with sales experience and account management skills.

Skills & Abilities

Transportation management

Leadership

Microsoft office

Red Prairie / SAP

Customer service

Communication

Bilingual – fluent in Spanish and English

B2B Sales

Experience

TERRITORY MANAGER CDIG INSURANCE GROUP MARCH 2024 – AUGUST 2024

Collaborated with management team to identify and capitalize on new dealer accounts

Managed DFW area, visiting used car dealers and presenting our asset protection program

Maintain a daily record of sales calls, as well as daily visits with dealers to acquire new accounts

OPERATIONS MANAGER WHITLOCK BUILDING SERVICES OCTOBER 2023 – MARCH 2024

Manage several Tier 1 commercial cleaning accounts

Managed15 technicians that are responsible cleaning and sanitizing commercial accounts

Maintain a daily record of cleanings, as well as monthly services for accounts

REGIONAL MANAGER ACR CLEANING & RESTORATION SEPTEMBER 2022 – JULY 2023

Manage 300+ commercial carpet cleaning accounts

Manage 19 ASP technicians that are responsible cleaning and sanitizing commercial accounts

Maintain a daily record of cleanings, as well as monthly services for accounts

Responsible for making cold calls for new accounts to help facilitate new business and growth

OPERATIONS SUPERVISOR GXO LOGISTICS AUGUST 2020 – AUGUST 2022

Part of Implementation Team, traveled extensively across the US

Help to manage the start up of new GXO facilities across the US, also facilitated the closure of sites that were without a contract

Part of managing new associates to include supervisors and hourly associates

Worked with HR to conduct job fairs and interview potential candidates for hire

OPERATIONS SUPERVISOR XPO LOGISTICS / GXO LOGISTICS JANUARY 2019 – AUGUST 2020

Manage the inbound / outbound of 150+ trucks daily

Supervise 16 team members responsible for checking in and dispatching trailers in a safe and efficient manner.

Maintain a daily reconciliation of over 300 trailers and their contents and location

Monitor OS&D and communicate with carriers to schedule pick ups of returns

Maintained Daily Yard Report increasing trailer accuracy and needs

FREIGHT OPERATIONS SUPERVISOR XPO LOGISTICS OCTOBER 2018 – JANUARY 2019

Manage the shipping of 500,000 lbs of freight daily.

Supervise 18 dockworkers and 100+ drivers on loading and moving freight in a safe and productive manner.

Conduct daily dock walks ensuring safe loading practices and effective cube management of trailer space.

Monitor shipping schedule to communicate departure times with linehaul drivers.

TRANSPORTATION COORDINATOR XPO LOGISTICS JUNE 2017 –OCTOBER 2018

Maintain a daily yard reconcile of 275+ trailers which increased productivity by minimizing wait time on locating trailers

Provide communication and scheduling to Amazon and LTL carriers on 30-50 daily outbound loads helping to reduce the missed on-time departures from 1.5% to less than .5% in 6 months.

Create and provide BOL’s to outbound carriers for load reconciliation

Monitor shipping schedule to communicate departure times and late arrivals with customer for faster resolution

SECTION COORDINATOR POLY-AMERICA, L.P. OCT 2013 – JUNE 2017

Coordinated the procurement, inventory, and repair of over 3000 machine parts annually helping to minimize the downtime of manufacturing equipment

Managed team of 4 associates assisting engineers to compile and deliver parts for 8-10 projects at any given time

Analyze parts for defeats and ensure quality

Organize monthly safety briefings with employees

LOGISTICS COORDINATOR POLY-FLEX, INC SEPT 2004 – OCT 2013

Managed over 200 shipments of finished material from production to end user for the use of landfill and precious metal mining

Collaborated with traffic department to schedule most efficient and cost-effective transport of material to job sites, helping to reduce downtime for installation teams and project cost.

Scheduled coordination of deliveries based on customer needs and expectations

Worked with engineering department to provide material certifications to all job sites helping to expedite the site openings.

TRANSPORTATION COORDINATOR POLY-TRUCKING, INC MAY 1999 – SEPT 2004

Managed over 150 drivers in dispatching loads for delivery and pickup, ensuring timely deliveries to our customers.

Negotiated rates with multiple carriers helping to increase our backhaul revenue to over 2 million dollars annually.

Completed daily reporting to summarize rate per mile cost analysis ensuring greatest possible revenue opportunities

Managed maintenance and repair needs by finding local vendors to reduce downtime

Maintained organized records of schedules, completed orders, and driver logs to increase the resolution time of customer inquiries

Education

HIGH SCHOOL DIPLOMA 1987 SAM HOUSTON HIGH SCHOOL

Related coursework: General Studies

TARRANT COUNTY JUNIOR COLLEGE

Related coursework: Business Management / Marketing

Volunteer Work

CENTRAL YMCA OF ARLINGTON, TEXAS 2013 - 2020

Youth coach for all sports, including baseball, soccer, and football

Contact this candidate