Sales Representative Customer Service
Resume:
Phoenix, Az *****
***********@*****.***
Scott Nelson
Phoenix,Az.
Achieves Maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services.
Areas of Excellence:
Team Leadership • Distribution • Operations Management Customer Service • Retail Sales/Marketing • Business Development •Merchandising • Invoicing Vendor Managment• P&L • Cost Control • Scheduling • Budgeting • Finance • Professional Work History
DSD Route Sales/ Delivery Services, Rink LLC, Phoenix, Az 2022-present
● Primarily covering routes for DSD owners that ran various deliveries of tortillas, bread, chips, bakery items.
● Covering routes that are temporarily vacant due to injuries or vacations. OUTSIDE SALES REPRESENTATIVE, Eternity Flooring Solution, Phoenix, Az 2018-2021 Sales Representative to sell/promote/secure orders from existing and prospective customers through a relationship-based approach
● Establishes, develops, and maintains business relationships with current and prospective costumes in the assigned territory/market segment to generate new business for the organization’s products and services.
● Makes telephone calls and in-person visits and presentations to existing and prospective customers
● Researches sources for develops prospective customers and for information to determine their potential
● Expedites the resolution of customer problems and complaints within scope of responsibility
● Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
Additional Career Summary
CO-DISTRIBUTOR/OPERATIONS MANAGER, Rinke LLC, Phoenix, Az 2003-2018
● Partner to operate the distribution company managing a territory for Mission Foods owned by Gruma Corpora on.
STORE DIRECTOR, Nash Finch/Avanza Supermarket, Denver, CO. 2001-2002
● Played a key role in opening a new Hispanic concept store, Avanza Supermarket, training new managerial staff.
● Managed overall operations of the supermarket with weekly sales of $300K, and developed a team of 140 employees.
STORE MANAGER, Southwest Supermarkets, Phoenix, AZ. 1991-2000
● Managed the grocery store achieving $300K in weekly volume, supervised five managerial staff and 97 hourly team members, developed periodic sales projections, and led extensive remodeling projects for six stores.
● Increased profits by 15% over prior year and sales by 20% in addition to decreasing shrink by 1% over previous year.
Education and Professional Development
COURSEWORK - BUSINESS MANAGEMENT, Alexandria Technical and Community College, Alexandria, MN
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