Inventory Control United States

Karen Messer

Sales Professional

***** * **** **. *****, Independence, United States, 64052, 816-***-****, *****.*****@*****.*** Professional summary

Sales professional at Burlington Coat Factory, adept at enhancing customer satisfaction through personalized recommendations and efficient service. Demonstrates strong skills in conflict resolution, inventory control, and team collaboration to maintain a seamless shopping experience. Committed to fostering positive customer relationships and contributing to a reputable service environment.

Employment history

Sales, Nov 2021 - Present

Burlington Coat Factory, Independence

• Assist customers in selecting coats, boosting sales with tailored advice and service excellence.

• Collaborate with team for organized sales floor, enhancing customer shopping experience.

• Manage inventory and transactions accurately, maintaining a clean, inviting store environment.

• Resolve customer issues swiftly, ensuring high satisfaction and fostering brand loyalty.

• Implement efficient transaction processes, reducing wait times and improving shopping experience. Care Taker, Mar 2020 - Nov 2021

Emerest Health

• Assist clients with daily living activities, enhancing their quality of life through personalized care.

• Implemented safety protocols, reducing incidents and ensuring a secure environment for clients.

• Developed strong relationships with clients, fostering trust and improving communication.

• Adapted care plans to meet individual needs, resulting in improved client satisfaction.

• Collaborated with healthcare professionals to optimize client care and achieve health goals.

• Maintain accurate patient records, documenting health status changes and treatment plans.

• Collaborate with healthcare team to implement personalized care strategies.

• Implement fall prevention protocols, reducing patient incidents. Develop and execute individualized care plans, improving overall patient satisfaction and outcomes.

• Provide compassionate care, enhancing clients' daily lives. Implement tailored safety measures, fostering a secure environment and building trust.

• Exceed sales targets through personalized customer interactions, driving revenue growth and fostering lasting client relationships.Contribute to team efforts in maintaining an organized sales floor, ensuring a seamless shopping experience and facilitating efficient product browsing for customers. Resolve customer concerns promptly, enhancing satisfaction and brand loyalty while consistently meeting and surpassing performance benchmarks.

Collector, Jun 2005 - Feb 2010

Credit One Bank, Las Vegas Nv.

Education

Diploma, Sep 1981 - May 1985

Van Horn, Independence Mo.

Courses

Sales, Nov 2021 - Present

Burlington Coat Factory

Care Taker, Mar 2020 - Present

Emerest Health

Skills

Conflict Resolution, Inventory Control, Customer Retention, Team Collaboration, Sales Strategies, Customer Service, Transaction Processing, Safety Protocols, Record Keeping, Care Planning. Managed delinquent accounts, implementing strategic collection techniques that resulted in substantial recovery rates and improved customer relationships.

Exceeded monthly collection targets consistently, contributing to a notable increase in the bank's overall debt recovery performance.

Worked closely with legal and customer service teams to develop tailored repayment plans, enhancing customer retention and minimising defaults.

Provided empathetic support to customers facing financial difficulties, offering guidance on budgeting and debt management strategies.

Developed data-driven collection strategies, resulting in substantial recovery rates and improved customer relationships while consistently exceeding monthly targets.

Provided empathetic guidance on budgeting and debt management, crafting tailored repayment plans that enhanced customer retention and minimised defaults.

Contributed significantly to the bank's debt recovery performance through consistent achievement of collection targets and implementation of effective strategies.

Implemented strategic collection techniques, significantly boosting recovery rates and enhancing customer relationships. Consistently surpassed monthly targets, driving overall debt recovery performance.

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