Data Entry Customer Service

KRISTI ROBINSON

***************@*****.*** 901-***-****

CAREER FOCUS

Seeking a position utilizing diverse communications and organizational skills in areas including clerical, administrative data management, and computers. Offer the maturity and self-discipline to handle multiple projects and provide effective support to management.

ADMINISTRATIVE QUALIFICATIONS

Offer proven administrative, organizational, project management, customer service, and community relations skills, supported by extensive data processing and computer knowledge and experience. Background includes a diversity of positions within City and County Government. Possess excellent problem-solving and

time-management skills and have the proven ability to work well in a fast-paced environment with an unrelenting attention to accuracy. Continually recognized by management for on-going commitment to excellence, high level of productivity, and resourceful ability to solve problems, quickly determine situational needs, and focus on long-range objectives.

CORE COMPETENCIES

•Assessing workload, establishing priorities, and completing projects ahead of deadlines.

•Providing direct management support and using multi-tasking capabilities to coordinate simultaneous projects.

•Utilization of computers and on-line systems to access, retrieve, enter, and update client files.

•Able to plan ahead/anticipate problems, and make suitable recommendations for achieving organizational objectives.

•Maintaining close attention to detail in all aspects of work.

PROFESSIONAL EXPERIENCE

MR. DARREN MAY, Memphis, TN 01/24 - present

Home Healthcare Assisted elderly female with all aspects of daily living, cooking, cleaning, medication, appointments, etc.

CITY OF BARTLETT, Bartlett, TN 8/05 - 6/22 Administrative Specialist / Resident Liaison / Event Planner Utilized professional communication and clerical skills as well as proficiency in computer operations and to provide support in areas of office administration including database management, internal/external support, office administration, data entry/tracking, and records coordination. Prepared and compiled quarterly reports for management to measure trends and attributes that effected departmental efficiency and resident experience outcomes.

•Used professional administrative skills to prepare special projects, access records via computer, and coordinate information with department management.

•Assisted with various accounting functions including; inventory control, data entry, typing/processing invoices, and retrieving backup.

•As Resident Liaison, worked in a communication capacity to courteously and professionally answer questions for the public; used diplomacy and organizational / communication skills to receive complaints and work toward solutions.

•As Event Planner, coordinated event planning and management calendars / meeting arrangements; served as the vendor contact person / project manager to implement, organize, plan, and supervise events.

SHELBY COUNTY SHERIFF'S DEPARTMENT, Memphis, TN 2/96 - 11/04 Patrol Support Secretary Established an 8+ year record of efficiency and organizational support of sheriff officers and staff; utilized online computer system to enter and retrieve pertinent information to include department records, cases/arrest information, incident reports, suspect background information, and update files/records via computer.

•Worked with reports, purged files, updated documents as appropriate; used professional administrative skills to prepare special projects, access records via computer, and coordinate information with internal and county department managers.

•Provided research and data processing functions in support to officers; utilized excellent interpersonal skills and computer performance.

EDUCATION

SHEFFIELD HIGH SCHOOL, Memphis, TN

Graduated

Technical Acumen: Microsoft Office, Word, Excel, PowerPoint, Google Analytics & type 50+ wpm.

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