Customer Service Assistant Manager

EMPLOYMENT HISTORY

MAR **** - PRESENT

Assistant Manager, Domino's Pizza

Provide customer service by preparing food, order taking, and dispatching driver's for deliveries. Help balance and maintain food variances, labor, maintain equipment, hire, training, and store schedule. MAR 2018 - DEC 2018

Security Officer, Apex Security

Maintained a safe environment and customer service. Provided services for construction sites, hotel, and events. NOV 2016 - AUG 2018

Server, Waffle House

Provided friendly service and hot food in a clean establishment. AUG 2018 - OCT 2018

Service Request Representative, Sunpass

Temporary Position. Provided customer service by answering online inquiries about account information, balances and registered tag information.

MAY 2008 - FEB 2011

Customer Care Agent, Sears Home Improvements

Provided customer service by setting appointments for homeowners for home improvements I.E. windows, doors, roofing, siding and HVAC.

SEP 2002 - OCT 2010

Assistant Manager, McDonald’s Restaurant

Main goal was to provide excellent customer service in a clean, friendly, professional environment. My other duties were: completing crew member’s schedule, management development within crew training program, product ordering, and completing monthly profit and loss.

2023 - PRESENT

Presorter, Pitney Bowes

EDUCATION

MAY 2000 - MAY 2000

High School Diploma, Oak Ridge High School

2013 - 2016

Seminole State College

COURSES

Basic Shift Management at McDonald's

Advanced Shift Management at McDonald's

SKILLS

Communication Customer Service

*************@*****.***

904-***-**** LINIE SAINTILIEN

PROFESSIONAL SUMMARY

Assistant Manager with 10+ years of experience at McDonald's Restaurant and Domino's Pizza, excelling in customer service, food preparation, and team management. Demonstrated ability to streamline operations, enhance delivery speed, and solve logistical challenges. Strong communication and customer service skills, with a focus on maintaining equipment and training staff.

Prepare mail for shipment, adhering to guidelines - Streamlined sorting procedures - Knowledgeable in postal regulations - Solved logistical challenges - Enhanced delivery speed ADDITIONAL INFORMATION

Awards and Acknowledgements

• Security Officer License Class D

Contact this candidate