JOHN MICHAEL BETT
P.O. Box ** - *****, BOMET, Kenya +254-***-***-*** ***************@*****.***
CAREER SUMMARY
Experienced Human Resource Manager with a proven track record in talent acquisition, HR administration, and employee relations. Demonstrated expertise in developing and implementing HR systems, strategies, and policies to optimize performance and compliance. Successfully managed comprehensive compensation and benefits plans, coordinated training programmes, and ensured adherence to labour laws. Adept at handling employee grievances, performance management, and redundancy processes. Career goal: To leverage extensive HR experience of over 10 years to drive organizational success through strategic human resource management. COMPETENCIES
• Talent Acquisition: Developed job descriptions, drafted advertisements, shortlisted, interviewed, administered psychometric tests, conducted reference checks, drafted contracts, and on-boarded/inducted new hires.
• HR Administration: Updated organograms; maintained and continually updated employee records in electronic and manual formats, ensuring complete documentation and confidential and secure custody; facilitated periodic internal audit and spot checks for policy and procedure compliance; provided responses to staff queries; processed staff and partner e-mail requisitions; approved staff SACCO and bank documents; and drafted various staff correspondence.
• Staff Engagement/Employee Relations: Coordinated staff wellness initiatives, staff recognition/award programs and team-building activities, retreats and meetings; staff and supervisor grievance handling and counselling; provided secretarial support to staff/ management meetings and forums; all done with expected confidentiality, efficiency, diligence, and with on-time delivery.
• Compensation & Benefits Administration: Compiled details and processed staff payroll; managed staff medical and other insurances covers; and administered provident fund/ pension schemes and other benefits.
• Staff Time Management: Coordinated leave management, duty roster and time-sheet management.
• Leadership & Supervision: Supervised HR Assistants and Interns; and offered consulting/advisory services to line managers, clients and staff.
• Training/Learning & Development Administration: Coordinated training needs identification and analysis, developed training materials, and took charge of knowledge management.
• HR Management Information System (HRMIS): Captured, updated, and verified HR data and records in the systems while maintaining security and confidentiality.
• Performance Management: Liaised with line managers, and appraised employees against work/project indicators and targets and guided them on the performance appraisal processes.
• Labour Laws and other Relevant Legislation: Interpreted labour laws in responding to employee issues, revised policies and procedures manuals to conform to various relevant legislation and best practices, locally and internationally.
EXPERIENCE
Freelance HR Consultant; Bomet, Kenya (Apr 2024- Current).
• Conducted interviews on behalf of clients;
• developed HR and other policy manuals;
• prepared company profiles;
• developed and implemented PDP programs,
• Reviewed JDs and
• carried out HR audits and guided on compliance requirements for startups and SMEs. Human Resource Officer/ Acting Hospital Administrator; St. Jairus Hospital Kisumu
(Oct 2023 to April 2024).
• Managed the operations for a level 4 hospital facility and three specialist clinics.
• Oversaw the hiring, on-boarding and credentialing of all medical and non-medical staff, as well as the training and supervision of personnel.
• Prepared and managed the Hospital budget, controlled spending and monitored purchases and stock movements to ensure optimum utilization of resources.
• Collaborated with medical staff to ensure patients received quality care and support, monitored patients’ satisfaction and addressed emerging complaints and issues effectively.
• Developed and implemented operational strategies in line with the hospital’s goals and objectives.
• Implemented quality control programs to maintain provision of high standard healthcare services and patients’ safety.
• Maintained collaborative engagement with compliance monitoring institutions and the government, both local and national, in ensuring quality and safe healthcare services were provided to the community within Kisumu County and beyond. Human Resource Manager, Korara Highlands Tea Factory Ltd, Kericho. (June 2020- July 2022).
• Developed and implemented organizational and HR systems, strategies and policies in collaboration with the Leadership Team
• Provided support to line managers in recruitment, on-boarding, attendance management, employee relations and discipline
• Set up and updated the Company's HR Information Systems
• Ensured compliance to regulatory and legal requirements that included obtaining of necessary licenses and permits and submission of statutory deductions
• Coordinated health, safety and quality (SHEQs) initiatives and ensuring adherence to security procedures and protocols
• Successfully developed and implemented all the systems required under the Sustainable Agriculture Network (SAN) Standard to ensure achievement of Rainforest Alliance Certification
• Implemented robust performance management systems, developed, and implemented training plans to ensure optimum performance by all employees
• Prepared budgetary estimates and reports
• Compiled and updated employee files in electronic and paper formats to maintain accurate records.
• Administered comprehensive and equitable compensation and benefit plans for staff to optimize onboarding process.
Human Resource Manager; Sisibo Tea Factory Ltd, Eldoret (Nov. 2016- Oct 2018).
• Provided HR support to line Managers on HR matters including recruitment, training, discipline, performance management and contract administration
• Implemented company approved HR policies and strategies to achieve desired organization objectives
• Participated in budgeting process and monitoring departmental costs in line with the budget
• Coordinated the development and review of operating procedures, proposals and policies
• Ensured compliance to existing government legislations and coordinating certification processes
• Supervised work allocations, payroll processes, monitoring attendance, and disciplinary processes.
• Investigated and managed grievance, disciplinary and employee relation meetings, quickly resolving and finding appropriate solutions. Warehouse Manager, DL Koisagat Tea Estate Ltd, Mombasa (April 2015- Feb 2016).
• Ensured efficient receiving, storing, and dispatch of tea in the warehouse
• Supervised compliance with National and County government tea transportation, ware-housing, handling, sales and shipping requirements
• Implemented health, safety and quality protocols at the warehouse, monitoring the general security and applying intervention measures whenever situations demanded
• Conducted periodic stock takes, updating the information system and relaying the same to clients and management
• Planning and executing repairs and maintenance of the warehouse
• Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
• Prepared budgets and ensured adherence
• Increased revenue streams by reviving of the packaging plant for the local market and initiated a robust distribution strategy
• Dispatched and assessed product quality, achieving outstanding customer satisfaction.
Human Resource and Administration Manager; DL Koisagat Tea Estate Ltd, Nandi Hills
(Aug 2011 - Apr 2015).
• Provided general HR and administrative support to line managers and ensuring compliance with existing government regulations
• Participated in CBA negotiations and registration
• Chaired procurement and certification committees
• Managed CSR programs that included a 20-bed capacity hospital, a modern boarding primary school and a medical scheme for farmers
• Implemented performance evaluation programs for all staff
• Supervised work allocations, monitoring attendance and disciplinary processes to ensure effectiveness.
• Assessed staff performance through close monitoring of individual KPI target achievements.
• Monitored spending and processed payroll, working closely with accounts team to complete on time each month.
EDUCATION
University: 1999-2004- Egerton University; Bachelors in Business Management (HRM) Secondary School: 1994-1997- Litein High School; Kenya Certificate of Secondary Education
Primary School: 1986-1993- Kimaya Primary School; Kenya Certificate of Primary Education
REFEREES
Ms. Jane Okatch,
Group Human Resource Manager,
Shalom Group of Hospitals,
Email: *********.***@*****.***
Tel: 072*******.
Robert Cheruiyot,
Area Accountant,
Eastern Produce Kenya Ltd,
Email: ************@*****.***
Tel. 072*******.
Bethwel Chelashaw,
Factory Manager,
Sisibo Tea Factory Ltd,
Email: **********@*****.***
Tel. 072*******.