Operations Manager Supply Chain

James Williams

Operations Manager

Memphis, TN **118

*********@*****.*** +1-901-***-****

Professional Summary

Experienced Operations Manager with extensive expertise in warehouse management, supply chain distribution, and team leadership. Proven track record of improving operational efficiency, reducing costs, and ensuring OSHA compliance. Skilled in WMS software (JDE, SAP, PKMS, Oracle) and certified in operating material handling equipment (MHE). Strong background in performance management, quality improvement, and mentoring.

Core Skills

- Team Building & Leadership Development

- Warehouse Management Systems (JDE, SAP, PKMS, Oracle)

- Process Improvement & OSHA Compliance

- Food Warehouse Management & Supply Chain Distribution

- MHE Certified (Reach Truck, Electric Pallet Jacks)

- Union Avoidance & Continuous Improvement

- Silliker Audit Expertise

Professional Experience

Lyft & Uber Partner Driver

Memphis, TN August 2016 to Present

Provided safe, timely transportation to customers, ensuring excellent customer service. Receiving Manager

Maines Paper & Food Service, Inc./ Lineage Logistics, Arlington, TN November 2016 to March 2022 Managed receiving operations, coordinated with vendors, and optimized product distribution to improve 5024 Melanie Ave.

workflow for subsequent departments.

Operations Manager

McLane Foodservice Distribution, Memphis, TN March 2004 to January 2015 Led a team of 50 warehouse teammates, optimizing schedules and reducing overtime to create a safe, productive work environment.

Oversaw daily logistics, ensuring on-time deliveries and accurate inventory management. Conducted OSHA compliance training and implemented safety protocols, achieving zero lost time over 850,000 safety hours.

Developed training programs for new hires, resulting in increased productivity and reduced turnover. Restaurant Manager

Captain D's & Flying J, Memphis, TN & Olive Branch, MS August 2001 to May 2004 & 1999 to 2001 Managed restaurant operations, focusing on staff training, inventory control, and customer satisfaction. Improved employee retention through leadership training and development. Hazmat Technician

DuPont, Memphis, TN 2000 to 2001

Operated as a first responder for hazardous material handling, including sodium cyanide containment and railroad acid car unloading.

Electronic Wiring Specialist

Control Products, Memphis, TN 1998 to 2000

Interpreted schematics and performed electronic wiring for HVAC units, ensuring timely shipment to clients. Education

B.S. in Industrial Technology

Mississippi Valley State University, Itta Bena, MS 1993 to 1997 Certifications & Licenses

- Driver's License

- OSHA Compliance Training

- CPR Certified

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