Talent Acquisition Employee Relations
Resume:
Profile Summary
Took charge of talent acquisition tasks, such as sourcing,
interviewing, and onboarding staff members.
Introduced training and development programs to improve employee performance and involvement.
Oversaw payroll, benefits administration, and conflict resolution procedures.
Maintained adherence to employment laws and regulations. Skillfully negotiated collective bargaining agreements to align with organizational objectives.
Developed and implemented recruitment strategies to attract top talent.
Established performance management systems to monitor and improve employee productivity.
Streamlined HR processes, including on boarding and off boarding procedures.
Collaborated with cross-functional teams to drive organizational effectiveness initiatives.
Oversaw talent acquisition processes, from candidate sourcing to on boarding.
Conducted training sessions and workshops to develop employee skills.
Managed employee relations, including conflict resolution and disciplinary actions.
Implemented performance appraisal systems to evaluate employee performance.
HR & Admin Manager June 2022 – April 2024
HR Manager
HR & Training Manager
Aritza Gold
Zero Gravity
Swathi Financial
Experience
MBA (Marketing & Operations)
graduate with 16 years of
comprehensive experience in
HR Management, Operations,
Quality, Training, Business
development and Leadership
roles.
Proven track record of driving
organizational growth through
strategic talent acquisition,
employee development, and
process optimization.
Skilled in managing end-to-end
HR functions, fostering high-
performance teams, and
achieving operational
excellence.
Recognized for exceptional
leadership, problem-solving
abilities, and commitment to
delivering results.
January 2019 – April 2022
Provided subject matter expertise in credit and risk management.
Mentored employees to enhance their performance and career development.
Identified and escalated potential risk accounts to minimize losses.
Ensured compliance with regulatory requirements and internal policies.
Subject Matter Expert / Mentor
IBM
Handled customer inquiries and resolved issues in a timely manner.
Conducted business development activities to acquire new clients.
Managed a team of customer care officers to achieve operational targets.
Client Support
Genisys Software
GAJENDHAR
RAJASHEKAR
HR Administration &
Training Manager
***********@*****.***
Phone:
Email : June 2012 – November 2018
Sept 2005 – December 2011
May 2004 – September 2005
Skills Responsibilities
Talent Acquisition
Training and Development
Employee Relations
Performance Management
Compliance Management
Conflict Resolution
Process Improvement
Negotiation Skills
MBA (Marketing & Operations)
B.Sc (Electronics & Computer Science)
Bharathidasan University, Trichy
D.Banumaiah’s College, Mysore
Education
XII, BMS PU College, Mysore
X from GBS High School, Mysore
Have mentored a team consisting of 15 executives.
Trained new staff as per RBI standards.
Conducting performance appraisals for the team.
Motivating team members and organizing creational
activities for achieving target assigned to the team in allotted time.
Deftly handling all customer escalations with gravity and focused on rendering satisfaction.
Initiated & streamlined the agency processes in the unit to enhance better planning and structure to
meet targets consistently.
Maintenance of all the relevant documents as per
Audit requirement.
Ensure daily tracking of productivity of team
members
Ensure Zero Defect in customer interaction within
the organization and agency, to be in line with the Code of Conduct
Achievements
Was recognized among the
best performers.
Received top collector award
consecutively for 3 months.
Won best excellence in
maintaining quality for the
quarter.
Consistently overachieved
targets.
Personal Details
Date of Birth: 05 July 1981.
Address: #10, 3rd St,
Pungambedu, Carmel Nagar,
Nandiambakka, Chennai-600120.
Languages Known: English,
Hindi, Tamil and Kannada.
Contact this candidate