High School Customer Service
Resume:
SKILLS
EDUCATION
BRITISH BUTLER INSTITUTE
USA
Service excellence
2018
St Thomas High School
Mumbai, MH
HSC: Commerce
2016
St Thomas High School
Mumbai, MH
SSC: Commerce
SUMMARY
Energetic Buffet Steward with strong background in maintaining high standards of cleanliness and customer service. Adept at ensuring smooth buffet operations, replenishing food items, and addressing guest needs promptly. Brings proactive approach to teamwork and excels in delivering memorable dining experiences. Committed to upholding health and safety regulations while creating welcoming atmosphere for guests.
EXPERIENCE
01/2024 - 10/2024
Buffet Steward
Princess Triste, Italy
12/2022 - 09/2023
Buffet Steward
Princess Miami, USA
05/2019 - 08/2021
Waiter
India palace restaurant Abu Dhabi, UAE
• Remarkable memory recall
• Service oriented mindset
• Handling catering equipment
• Wine serving techniques
• Calm under pressure
• Eye for detail
• Silverware maintenance
• Wine pairing acumen
• Fine dining knowledge
• Butler service standards
Rutvik Sankpal
******.******@*****.***
Vasai 401280
Managed efficient clearing and cleaning of tables, providing a welcoming dining environment for guests.
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Maintained high standards of cleanliness and presentation in buffet area to uphold hygiene regulations.
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Conducted regular checks on buffet temperature settings to comply with food safety standards.
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Managed buffet setup and breakdown efficiently, adhering to event timelines and specifications.
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Assisted guests with special dietary needs by suggesting alternative options, enhancing customer care.
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Greeted guests warmly, provided information on buffet selections, and answered queries to improve service satisfaction.
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Addressed and resolved complaints regarding food quality or service speed, maintaining customer satisfaction.
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Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
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PASSPORT DETAILS
US C1/D VISA
Answered phones politely and promptly while accurately recording and confirming reservations.
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Retained knowledge of current menu selections for
accurate, reliable customer guidance.
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Seated guests quickly and coordinated timely service to minimise table wait times.
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Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
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• Passport number:S4485225
• Place of Issue: Mumbai
• Date of Issue:02/07/2018
• Date of Expiry:01/07/2028
• Issue Date : 07/NOV/2022
• Expiration Date :03/NOV/2027
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