Quality Assurance Scrum Master

BINU T. LAL

**** ****** *****

Missouri City, TX 77459

281-***-**** www.linkedin.com/in/binulal ********@*****.*** SUMMARY

Process and result-driven Software / Quality Assurance Engineer with extensive experience in software development, automation, manual testing, and serving as Scrum Master for agile development team. Expertise in writing comprehensive test plans, designing procedures, executing embedded, system, and integration tests, and creating automated scripts. Proven knowledge of software development processes, including requirements gathering and analysis, design analysis and review, coding and testing, and training and deploying, supporting and enhancing corporate objectives.

TECHNICAL KNOWLEDGE

Languages C, C++, VB.NET, C#, Java, JavaScript, Python, HTML, XML QA Tools Quality Center 11.0, Quick Test Professional 11.0, Selenium Databases/Tools SQL Server, Oracle, Access, REDCap, Microsoft Power BI Platforms Microsoft Windows, UNIX, Linux, MS-DOS

Applications TFS, Microsoft Office, SharePoint, LiveMeeting Technologies .NET, ASP, DotNetNuke

Methodologies Agile / Scrum, Waterfall / SDLC

Statistical Tools SAS, SPSS, STATA, Minitab

PROFESSIONAL EXPERIENCE

THE UNIVERSITY OF TEXAS MD ANDERSON CANCER CENTER, Houston, TX Jan. 2014 – Dec. 2024 Sr. Systems Analyst

As a member of the Data Management Initiative (DMI) team which develops electronic Case Report Forms (CRF) for capturing clinical trial data, function as the quality assurance professional to ensure the development and delivery of applications that meets the system and user requirements. Functioned as one of the core members of the team that developed the Specimen Management application, used to record, manage, and track specimen collection activities by different research groups.

Review application requirements and participate in the requirement review meetings and application development and deployment discussions.

Facilitate communication and discussion with outside teams and groups to insure the participation of all stakeholders.

Manage the application build process and maintain development, stage, training, and production environments.

Administer and manage servers and other machines to host web applications and databases.

Build and deploy applications to test, training, and production environments.

Develop applications, test plans, and test cases.

Conduct code reviews and database compare tests to ensure the quality and integrity to applications and systems.

Develop REDCap instruments and surveys to support clinical research activities.

Test and validate the data entry process and the clinical data entered and saved.

Created data visualization reports and dashboards using Power BI application. HALLIBURTON (Contracted through A.D. Susman & Associates), Houston, TX Sep. 2013 – Dec. 2013 Sr. Quality Assurance Analyst

Functioned as quality analyst responsible for developing and deploying applications to meet quality standards. Utilized Team Foundation Server (TFS) and Visual Studio for the scrum and development activities and Quality Center and QTP for test case creation and automation.

Helped team to create and execute test plans and test cases and coordinate activities with offshore team.

Automated test cases using hybrid QTP framework, helping team in executing regression test cases on daily basis.

Participated in scrum ceremonies and activities to ensure the timely development and delivery of applications. BINU T. LAL ********@*****.*** PAGE TWO

AUTOMATIC DATA PROCESSING ( ADP), Dealer Services Division, Houston, TX 2007 – 2013 Scrum Master / Quality Assurance Engineer 2012 – 2013 Led sprint team as Scrum Master managing and coordinating all scrum ceremonies and activities and functioned as quality analyst responsible for the quality of the product. Utilized TFS and Visual Studio for the scrum and development activities and Quality Center and QTP for test case creation and automation.

Helped the team to transition from waterfall to agile methodology by serving as scrum master of sprint team.

Automated test cases using hybrid QTP framework, helping team in executing regression test cases on daily basis.

Assisted and contributed in the design and development of QTP framework, making automation of regression test cases easier and faster.

Managed application build process and development environment, enabling team to receive latest versions of application on a daily basis for internal testing.

Streamlined and documented deployment processes, allowing team to deploy application to production more often within maintenance window.

Trained application installers on installation and activation of product, increasing productivity of installation team.

Helped support organization by analyzing and resolving client issues, decreasing turnaround time. Lead Quality Assurance Engineer IV 2007 – 2012

Acted as QA Team lead, consisting of onsite and off-shore teams. Managed quality assurance activities of the project. Created test plans, test schedule for the team and generated test reports at the end of each test cycle.

Created and maintained test plans and schedules, assisting team in completing testing activities on time.

Resolved software issues by making suggestions to software developers to change algorithms, avoiding catastrophic operator errors.

Developed reports and metrics for higher management personnel, helping review the progress and enabling re- evaluation and adjustment in plans and strategies.

Built offshore team from ground up, adding skilled and talented resources to the team.

Trained new team members on processes and application, supporting better understanding of new processes. ADP, Dealer Services Division (Contracted through COMSYS), Houston, TX 2005 – 2007 Quality Assurance Engineer III

Conducted test plans and functional, integration and system testing of Finance and Insurance application of the Dealer Management System (DMS). Utilized Quality Center for test case creation and management and QTP for automation of test cases.

Developed test plans and procedures for QA team, completing testing activity on time.

Created test cases in Quality Center, tracking and measuring testing activities.

Conducted regression, functional, integration and system testing activities, identifying bugs and issues early in the development process.

M2 SOFTWARE DEVELOPMENTS, Technopark, Trivandrum, Kerala, India 2003 – 2005 Quality Consultant

Helped team in moving from rapid development to a process-oriented methodology by developing and implementing standards and protocols. Secured CMM level certification.

Created and implemented quality standards and protocols, aiding company in attaining CMM level certification.

Developed quality standards and quality gates, facilitating team transition from a rapid development approach to a software life cycle oriented approach.

Participated in development of a health-care management system for US market and development of web-based applications using .NET tools, helping team in creating high quality products. BINU T. LAL ********@*****.*** PAGE THREE

ADP, Dealer Services Division, Houston, TX 2000 – 2003 Quality Assurance Engineer III

Performed black box testing of parts application of the Dealer Management System (DMS), verifying all the functional and integration points. Utilized Quality Center for creating, executing and maintaining test cases.

Created test cases in Quality Center, enabling team in testing all functional workflows in the application.

Executed test cases during each testing cycle, helping team identify issues and problems within system before application deployment.

Created and maintained test data and test environment, enabling integrity and validity of the testing process. IBM (Contracted through GHG Corporation), Houston, TX 1998 – 2000 Software Engineer

Worked with team which developed Windows-based Point of Sale (POS) system for United States Postal Service

(USPS). Created test plans and designed test cases. Conducted extensive software testing on the entire application and documented software bugs in bug tracking system.

Evaluated the functional integrity of the application by performing functional and system testing, helping team in developing and deploying quality software.

Created manual and automated test scripts, decreasing test execution time.

Created VB scripts to manage Microsoft Access / Excel data, participating in analysis and review of business requirements and software review process.

Involved in user training and application installation processes, working with user testing team, in obtaining end user feedback by conducting system and functional testing and evaluation. EDUCATION

M S, Biostatistics, University of Texas, School of Public Health, Houston, TX, 2003 BS, Computer Science, Texas Southern University, Houston, TX M S, Mathematics, University of Calicut – Kerala State, India BS, Mathematics, University of Kerala – Kerala State, India CERTIFICATION

SAS Certified Base Programmer for SAS 9

SAS Institute, 2013

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