Quality Assurance Life Cycle
Resume:
Santhoshni Sivasubramanian
****************@*****.***
PROFESSIONAL SUMMARY
•Over 9+ years of IT experience in complete SDLC including Analysis, Design, Development and Quality Assurance in manual and automation testing of Web Applications and backend testing.
•Quality Assurance specialist with experience in testing Web-based applications using Selenium Webdriver API, Selenium IDE as automation tool.
•Good Experience in testing tools:,Selenium, Soap UI, QTP, POSTMAN
•Excellent Knowledge in SDLC test cycles and testing process as well as formulating Test Plans, Test cases, Test Scenarios, and Test Approach.
•Detailed and practical understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Bug Life Cycle (BLC).
•Worked in Agile/Scrum development environment as well as responsive to the Waterfall Model.
•Expertise in documenting defects with high level of detail, accuracy, and informative recreation steps using JIRA and Footprints
•Outstanding experience on building scripts using Selenium Web driver with C# as programing language using TFS.
•Strong knowledge in Black Box Testing tools such as GUI Testing, Functional Testing, Regression Testing, Smoke Testing, User Acceptance Testing and System Integration Testing.
•Expertise in analyzing Business Requirement documents (BRD), executing complex test scenarios, mapping test cases to requirements, documenting the test results.
•Sound Understanding in Maven as Build project tool, Jenkins for CI/CD and GITHUB for version controlling
•Experience in –Defect Tracking, Report Generation, Exporting and Importing of Test Cases in Excel format, Generation and Execution of scripts
•Great people skills with the ability to communicate with developers, contractors, vendors and all levels of management.
•Capable of working with large and small teams as well as working independently.
•Adaptable to new technology and business processes, experienced in sharing business and technical skills with co-workers
•Strong problem solving, learning and excellent communication skills. Good team player and have the ability to work independently.
•Adaptable to new technology and business processes, experienced in sharing business and technical skills with co-workers.
ACHIEVEMENTS & CERTIFICATIONS
•Certified IBM Rational Functional Tester
•Won the star performer award for my contribution in AFLS Project.
TECHNICAL SKILLS
Programming Languages
C#, HTML, Java
RDBMS
My Sql, Microsoft SQL, Postgres
Testing Tools
QTP, Selenium Web driver, Quality Centre, Soap ui, TFS, IntelliJ
Defect Tracking Tools
JIRA, Footprints
Project Methodologies
V Model, Agile, Waterfall
Other Tools
MS Word, MS Excel, MS PowerPoint, MS projects
Project Description
The Workers' Comp System supports the processing of prescription drugs for Injured Workers. Similar to the commercial book of business, it is responsible for tracking patient eligibility, calculating network pharmacy reimbursement rates, controlling refill requests, enforcing formularies and allowing for prior authorization overrides.
Employer: Cigna
Role: QA Testing & Lead Analyst
Duration: November 2019 – Current
Responsibilities:
Created & maintained Testing template for Auto pa projects
Created Process for Regression testing– QA Dashboard to show the status of Test Execution of regression during each release
leading the Regression testing for the Each Release and involved assignments of Regression Test Cases
Automated scripts using Selenium Web driver for testing the web applications in java using IntelliJ
Good Knowledge on Cucumber Framework and Gherkin language
Created API test scripts in postman for testing the auto pa project
Used GIT Source Control and Jenkins for CI/CD
Participated in daily scrum meetings, Involved in Sprint Planning Meetings and actively raised clarifications in Refinement Meetings
Raised clarifications in refinement and involved in the estimation during the planning of the project
Extensively used the Zephyr to manage Test case Creation, Execution for Manual Test cases which cannot be handled in automation
Utilized Incident Management tool JIRA for reporting the issues, which is found during the Execution Phase.
●Developed and executed tests that ensure application meets business requirements and system goals fulfill end-user requirements and identify existing or potential issues
●Monitored Automation scripts on daily basis and fixed script failures as Selenium Hot fixes/Automation tech Debt tickets
●Involved in the research of ZAPI (Zephyr Cucumber Integration Process)
●Involved in the research of Test Automation tool in JIRA to implement that in my passport project
●Used postgres, Ms-sql for backend testing in the project
●Performed Cross browser testing through Sauce labs and Selenium Grid
●Effectively raised the defects throughout the sprint/regression testing
Project Description
The Workers' Comp System supports the processing of prescription drugs for Injured Workers. Similar to the commercial book of business, it is responsible for tracking patient eligibility, calculating network pharmacy reimbursement rates, controlling refill requests, enforcing formularies and allowing for prior authorization overrides.
Employer: Tek Systems
Client: Express Scripts
Role: QA Analyst
Duration: Dec 2018 – November 2019
Responsibilities:
●Involved in Agile model of SDLC Life Cycle by utilizing the “JIRA” which is a project management tool used for Planning, Execution and tracking process.
●Participated in daily scrum meetings of clients, Involved in Sprint Planning Meetings and actively raised clarifications in Refinement Meetings
●Effectively utilized the IntelliJ as IDE for developing the automation scripts in Cucumber Project
●Implemented QA dashboard, Test Cycles in JIRA for the project so that Regression of the releases can be tracked.
●Good Knowledge of Zephyr Test case Creation, Execution and updating the Zephyr tickets
●Developed and executed tests that ensure application meets business requirements and system goals fulfill end-user requirements and identify existing or potential issues
●Performed Back-End Testing, database table manipulations of relational database systems using MySQL/ Postgres
●Utilized Incident Management tool JIRA for reporting the issues, which is found during the Execution Phase.
●Involved in fixing the Selenium Hot fixes
Project Description
West Point Insurance service is a Property & Casualty business, provides software solutions for Policy Administration, Claims, Billing, Reporting and Web Portal needs. West Point Insurance service provides business services such as underwriting, Claims, Customer Service and Billing, Accounting & Quality Control
Employer: WestPoint Insurance Services
Client: American Traditions, Lighthouse, Heritage, Atlantic specialty lines, Florida specialty, Excalibur
Role: QA Analyst
Duration: May 2016 – October 2018
Responsibilities:
●Involved in Agile model of SDLC Life Cycle by utilising the “Project Place” & “Visual Studio Team Services “which is a project management tool used for Planning, Execution and tracking process.
●Research and Root Cause Analysis of the product is done during the “Triage process”.
●Raised Clarifications in the scope Reviews and involved in the Demo process of the projects/ECR’s/Sprints.
●Created Test Plans and Test Scenarios based on the 3pt estimate done out of the ScopeReviews/Requirements.
●Responsible for applying risk weightings to each requirement associated with the incident.
●Prepared test data for Positive and negative test scenarios for functional testing as documented in the test plan.
●Performed Functional, regression, UAT Support and Smoke testing in Production.
●Utilized Incident Management tool “Footprints “for reporting the issues, which is found during the Execution Phase.
●Automated Scripts in “Cucumber” for all clients by creating feature files through Gherkins language.
●Involved in Clean Up and maintenance of the Existing/new scripts.
●Resolved Work Request tickets by fixing the automation scripts failures and resolved support request by restarting the servers, restarting the image machines, running the night servers.
●Participated in daily scrum meetings of clients, involved root cause of analysis of bugs, priorities to take precedence for Triage.
●Involved in the migration of existing Cucumber scripts built using WAITR into Selenium Webdriver API using C# as binding through TFS.
●Extensively used queries for validating the information,updating element id’s creating/alerting stored procedures,create/modify the database in microsoft sql management.
●Involved in Agile development of automation scripts – Sprint Backlog & Grooming, Planning, Scrum, & Stand up meeting.
●Developed tool in automation portal to solve business purpose for calculating prorations of cancelled/prorated policies and to validate the payplan options for the policies based on the premium.
●Involved in the 3pt estimate of sprint’s/ECR’s/Projects for creating automation scripts.
Project Description
Accenture Freight and Logistics Software is a fully integrated and industrialized suite of software modules based on a common platform. Software modules are booking, Rates, Operational & Route Generation. This is a Product, which is used by all clients worked below
Employer: Accenture Services Private LTD
Client: Air France KLM Airlines
Role: Software Test Engineer
Duration: August 2014 – August 2015
Responsibilities
•Involved in the Meetings with Business Analysts for analyzing the Business requirement documents.
•Raised clarifications and confirmed with Business Analyst about business requirement document during Analysis phase.
•Conducted Test Scenario walkthrough with development team and Business Analysts.
•Analyzed business requirement documents to create Test Scenarios and Test cases for manual and Automated Testing.
•Involved in Test data preparation for the Test cases.
•Developed and executed tests that ensure application meets business requirements and system goals fulfill end-user requirements and identify existing or potential issues.
•Involved in creation/execution of Test scripts using SOAP-UI Tool.
•Utilized Incident Management tool JIRA for reporting the issues, which is found during the Execution Phase.
•Followed up with the development team and verified with them for the issues Reported in Execution Phase.
•Extensively queried through SQL to check the database records.
•Responsible for sending Priority issues status updates to development team.
•Responsible for providing the status updates to the team on daily
basis.
•Participated in daily status meeting, Coordinated with the developers and Business Analysts to resolve the defects and close them.
•Tested the application in highly dynamic environment with sprint team using Agile Methodology.
Employer: Accenture Services Private LTD
Client: AFLS –Air Product 6.5(Product Upgrade)
Role: Software Test Engineer
Duration: April 2014-July 2014
Responsibilities
•Understanding the Business requirement documents and Design
documents.
•Analysis of the application requirements and finding out areas having scope for testing.
•Preparation of Test scenarios, Interacted with Business Analysts on regular basis to understand the Business Requirements.
•Involved in manual testing, automated testing, system testing, functionality testing, regression testing, user acceptance testing, and integration testing in agile methodology.
•Performed Web Services testing and Validated XML request/response data using SOAPUI.
•Performed Regression Testing of different modules automated in
SOAPUI.
•Performed Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
•Interacted with developers, Business Analysts, and management in reviews and solving the problems encountered in the application.
•Reported the Coverage status of test performed on the daily/weekly
basis.
•Developing, Executing and Debugging of the Automation Scripts.
•Migration of automation scripts from one environment to others and test running the scripts if they are working fine or not.
•Finding Defects, analysis of defects by downloading the logs from UNIX boxes, prepared Defect reports.
•Preparation of the test cases for the new enhancements, change requests and production defects.
•Involved in Support, i.e., to investigate the defects and giving support to other teams.
•Effective collaboration/interaction with the development department to support methodologies to achieve time boxed goals.
•Involved in creation/execution of Test scripts using SOAP-UI Tool.
•Managed and tracked all defects on products from conception to
completion.
•Assisted in training the resources on STLC of the product involved in SDLC phases.
Employer: Accenture Services Private LTD
Client: LAN Airlines
Role: Software Test Engineer
Duration: May 2013 –March 2014
Responsibilities.
•Gathered requirements and application information from Business Analyst and developed Test Scenarios & test cases.
•Maintained and integrated manual Regression test cases to Quick Test Professional (QTP) using requirements those were gathered from Quality Center Requirements module.
•Involved in improving testing efficiency by preparing and executing Batch test using QTP.
•Performed Functional testing using Quick Test Pro (QTP); extensively used Checkpoints for object, text, table and pages.
•Defects were tracked, reviewed, analyzed and compared using Quality Center.
•Coordinated with higher-level management daily regarding status on the execution of Test Cases (How many Test Cases failed/pass, status of the site).
•Coordinated with Program Managers in chartering project metrics and workflows, test plan and strategies for software
•Conducting weekly status update meetings with Project manager to discuss the status of Projects and involved Implementation plan for production.
•Prepared the Test data for testing and establish traceability matrix to requirements.
•Developed synchronization points to solve anticipated timing problems between the test and the application.
•Tested SOAP web services through developing automated test
scripts.
•Responsible for Functional, Regression testing and User Acceptance Testing.
•Conducted Test Scenario walkthrough with Onsite/Offshore development team and with Business.
Employer: Accenture Services Private LTD
Client: AFLS (Air Price -6.3 Product Upgrade)
Role: Associate Software Test Engineer
Duration: July 2012 – April 2013
Responsibilities
•Analyzed the Business Requirement Document (BRD)and Functional Specification documents (FSD) to prepare Test Cases based on the Test Plan and Use Cases and attended Reviews meetings to better understand the applications
•Formulated techniques to execute positive and negative testing as per the requirements.
•Accomplished Backend Testing by using SQL queries to verify the integrity of the database.
•Tested modules on the application by Manual Testing and data validation using SQL queries.
•Tracked, reported and verified software defects to ensure the resolution of issues found using JIRA.
•Conducted Functional, Regression, and Smoke Testing.
•Analyzed, tested, and certified application-specific software and performed ambiguity reviews of business requirements and functional specification documents.
•Coordinated with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts.
•Worked closely with Development as well as Requirement teams to ensure testing issues are resolved in timely manner.
•Developed Manual Test cases/UAT Test cases and test scripts to test the functionality of the application.
•Proficient with Microsoft Word, Microsoft Excel, Microsoft Powerpoint and Microsoft Outlook.
•Analyzed, tested, and certified application-specific software and performed ambiguity reviews of business requirements and functional specification documents.
EDUCATION QUALIFICATIONS:
B.E (Electrical & Electronics Engineering) from Anna University in 2012
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