Quality Assurance Lead

Manual Quality Assurance Lead

PROFESSIONAL SUMMARY

Twenty-five years within the Quality Assurance Arena, with expertise in Manual Software and Hardware Testing, UAT Coordination, Test Planning and Execution including Functionality, Usability, Boundary, Accessibility, Validation and User Acceptance. Mentored and trained junior associates. Assisted and created user stories/requirements. Able to handle and prioritize multiple responsibilities while meeting required deadlines to deliver cost-effective products and solutions that meet the organizational needs.

TECHNICAL SKILLS

Desktop Applications

MS Office Suite

SharePoint

Lotus Notes

Outlook

Telephony

JIRA for Agile housing

Sales Force

Health Edge

Healthrules

Transend

Dynamics 365

Operating Systems

Windows

Unix

Hybris

Databases

SQL

Oracle

PowerBuilder

Access

DB2

Application Architecture

Web Services

Client/server

Mainframe

Testing Applications

Rational Tool Suite

Test Director/CIIT

HP Quality Center

Gemini

TFS

ALM

JIRA

Zephyr

Application Languages

Fox Pro

Java

Visual Basic

People soft/HR

VM

ACCOMPLISHMENTS

25 years creating and executing test cases.

25 years of QA experience in SDLC Methodologies of Waterfall and Agile

25 years in creating QA documents from Test Plans, Test Closure, and Test Strategies

26 years creating, retesting, closing, and holding defect triage meetings.

12 years' experience with offshore and right-shore team members

11 years of Atlassian Jira

11 years' experience as mentor and QA trainer

16 years in the financial domain selling and testing of the software with Deluxe Corp and testing only within JPMC and Wells Fargo and Ameriprise and US Bank

CERTIFICATIONS AND COMPLIANCE

HIPPA, [2020]

CMM 5, [1999]

R&D, [2009]

SEC, [2015]

EXPERIENCE

Apex Consulting Company, MN

US Bank, UAT Manual Test Coordinator, May 2021 to December 2024

Accomplishments

Tested Software

Trancore, Jira, Hogan, DART, Mainframe, Agile, SDLC

Searched the system for training on the applications I needed to create test cases for. Attended multiple training sessions to build my skills and knowledge set.

Responsibilities

Created test cases for UAT testing

Created test data to successfully test the UAT test cases

TapQA Consulting Company, MN

U-Care, Senior Manual Test Engineer I, July 2019 to December 2020

Accomplishments

Completed assigned projects.

Tested Software

Learned the claims side of Medicare.

Agile Environment, SDLC

Trained and documented what I learned about the claims work stream.

Responsibilities

Created and Executed test cases in TFS.

Created/Retested/Closed defects in TFS.

Joined daily standup and all team meetings along with participated in them.

Microsoft Dynamic 365 CRM testing, customer engagement to verify that all the potential clients that contacted Ucare is responded to and their need is forwarded to the correct area.

Digital Experience testing

Executed and mocked up 835 and 837 claims files and 834 members files.

Signature Consulting Company, MN

Wells Fargo, Manual UAT Coordinator, October 2018 to June 2019

Accomplishments

Completed assigned projects.

Tested Software

Assisted the ETL team with testing

Searched the system for training on the applications I needed to create test cases for. Attended multiple training sessions to build my skills and knowledge set.

Responsibilities

Created test cases for a PeopleSoft/HR assessment project.

Created and finalized test plan for project

SoftPath Consulting Company, MN

Abbott Laboratories, Manual QA Tester/Business Analyst, July 2018 to September 2018

Accomplishments

Completed assigned project.

Tested Software

Created test cases for an Excel workbook that figured averages at a group level to a Month level to a Year level for compliance. Tested all aspects and percentages for accuracy.

Responsibilities

Created Business Requirements

Worked with developer for real-time fixes on defects found.

Worked with process quality assurance representative to create all documents within compliance

C2 Consulting Company, MN

3M, Manual QA Validation Tester, April 2017 to February 2018

Accomplishments

Completed original project.

Software and Hardware testing

Once testing was complete, I created multiple how-to documents on different processes for a variety of systems.

Responsibilities

Performed handheld/medical device validation.

Executed prewritten test cases in ALM

Created/retested defects to closure in TFS

Assisted with rewrites and reviews of test cases in ALM

Cognizant Consulting, MN

Ameriprise, Manual QA Lead/Business Analyst, October 2016 to March 2017

Accomplishments

Project merged with another project – no project completion.

Software testing

Created high level test cases and data so anyone can execute them without issues. Created all testing docs that a test lead is responsible for (strategy, traceability matrix, plan) and kept them all updated as scope and dates changed.

Responsibilities

Created training documentation.

ALM Administrator

ALM was used for defects, test case creation, and execution.

Preservation of PII

Helped developers to get all of their requirements loaded into TFS

Digital web testing

Dynamics 365-CRM testing, this project was to keep track of the heavy hitters, the members with millions of dollars, so they were using D-365 to make sure that they are well cared for and are never left waiting for their analyst.

Cognizant Consulting, IL

JPMC, Manual Sr. QA, March 2015 to October 2016

Accomplishments

Project was not finished.

Software Testing

Created and maintained training documentation and distributed them to the Scrum Master of any QA new hire. Created high level test cases and data so anyone can execute them without issues. Successfully transitioned from Waterfall to Agile utilizing JIRA to record and track all Agile artifacts.

Responsibilities

Lockbox system on a Government project

Executed test cases

Assisted in training of QA new hires

Utilized SharePoint as the team collaboration space

Utilized ALM/JIRA for Defects, Test Case Creation, and Execution

Tested within the Web services arena to provide all forms to be accessible on the internet

Preservation of PII

Complied with government SLA’s

EDUCATION

AS in Business Merchandising Century College 1993

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