Electrical Wiring Power Systems

Denise Dennison

Tempe, AZ *****

480-***-**** *************@*****.***

OBJECTIVE:

Dedicated and detail-oriented Electrical Applications graduate with a strong foundation in circuit design, power systems, and automation technologies. Proficient in troubleshooting and optimizing electrical systems, with hands-on experience using industry-standard tools and software. Passionate about leveraging technical skills to contribute to innovative solutions in the electrical and electronics industry. EDUCATION:

RSI, The Refrigeration School • Phoenix, AZ Graduation Date: 05/14/24 Electrical Applications Diploma

Courses related to program:

● Motor and Lighting Practices

● Fundamentals of Electricity

● Fundamentals of Solar

● Electrical Wiring – Residential

● Electrical Wiring – Commercial

● Advanced Commercial Wiring

● Electrical Distribution Systems

● NEC- National Electrical Code

Skills:

● RSI Lock Out/Tag Out Safety Certification

● OSHA 10 Trained

● Test meters and their proper use, electrical devices, control devices and troubleshooting

● Overview of Photovoltaic science and fundamentals of solar energy

● Assembly in residential wiring, circuits, switches, receptacles, lightnings fixtures, and GFCI device in the trainer according to the electrical code

● Commercial measuring and calculating of bending and cutting conduit.

● Assembled and trained on DC and AC motors, single phases and 3 phases CHANDLER-GILBERT COMMUNITY COLLEGE, Chandler, AZ Graduation Date: 07/31/19 Associates of Business- Accounting I,II & III

EMPLOYMENT HISTORY:

Assa Abloy, Chandler, Arizona 07/2024-11/2024

Hired from Indeed recruiter - Stephanie Casey

Service Technicians (low voltage) for automatic doors statewide Diagnose the issue, the action performed, list of any materials, provide any photos. Collect valuable information regarding a quote if the customer didn’t want to upgrade/buy a part but needed a quick service to temporarily fix the door. Phone conversation with headquarters about NTE increase for National accounts for ex: Walgreens, General Dollar, Family Dollar, Target, Sprouts. Upgrades for onsite approval was to remove the motor, control unit, pulley and belt and replace with the company's product. Wire up sensors into the control unit which came with different configurations according to the customers preference, hospitals came with a push plate, an electric strike. Program the sensor where the readings are where the door should be operating properly. Perform the walk test so that the door is under compliance with the AAADAM (American Association of Automatic doors manufacturer) certification, a safety regulation. State Seal Company – Chandler, AZ 05/2023 – 05/2024 PPAP (Production Parts Approval Process) Specialist

● Performing Quality procedures that conduct documents for customers requesting PPAPs whether it was an updated Revision on blueprints, change of material, change of location.

● Inspecting gaskets for automotive and aerospace using calipers and Virtek laser scanner to measure parts according to blueprints specifications and understanding tolerances that are called out on the drawing. Ensuring material certification is what’s being called out on the blueprint.

● Providing documents that contain the process flow, the process failure mode and effects analysis, and the control plan. Entering data into excel utilizing GD&T and information that was provided from vendors.

● Receiving and shipping material and parts to customers and ensuring the labels have the correct information on the package. Problem solving under little to no supervision under pressure with deadlines so time constraints were at its finest.

Valin Corporation – Chandler, AZ 08/2022 – 04/2023 RMA (Raw Material Approval) Coordinator

● Prioritize customers for requesting of quote (RFQ) locally, nationally and internationally with emails and telephone calls while managing entering data, analyzing data, while processing repairs and replacement requests for customers. Receiving and shipping out parts to and from customers.

● FAIR-First Article Inspection Reports when auditing return parts for defective, credit, return to vendor and warranty. Working with customers and vendors for quotes for repairs, shipping & handling fee, following up with expediting deliveries requesting for tracking number to follow up the process of getting the part back to the customer.

● Inspections of production which includes hand-eye coordinations on raw material defective for deviations and soldering cables/harnessing on contacts[crimping of wires are secure], pin-outs[color of wires are in correctly numbered holes according to the drawing], and final[checking for measurements of labels, length of product, and have correct info as far as part number, serial number/ date code].

● Reading and understanding blueprints of drawings to convert measurements from inches to millimeters using a digital caliper with metric fractional readings to ensure parts are specifications. Compliance with ISO-9001. Influences-Trainee in training and taking the initiative of training others. AutoZone, – Chandler, AZ 07/2019 – 07/2022

Assistant Store Manager

● Manages and assists with freight to ensure inventory is available and accurate and correct cycle counts where needed. Attention to detail to ensure labels are correct and updated.

● Reported any damaged parts to remove any discrepancies for store credit and inventory. Check-in-transfers from other stores, send out freight to other stores.

● Assist the Store Manager in scheduling and creating efficient workflow to expedite service, ensure that sales floors were organized to avoid delays in sales.

● Responsible for cash, bank deposits, reconciliation, and reporting any issues to Lost Prevention. Maintain the store to Auto Zone's vision and layout.

● Managed the corrective action (verbal and written warnings). Parts Sales Manager

● Resolved customer concerns and complaints by employing empathy and technical expertise and promoting company policies to drive customer satisfaction and loyalty.

● Monitored and adjusted inventory to minimize obsolescence of parts. Operates cash registers and follows established cash handling duties including, but not limited to deposits, petty cash and lane accountability.

● Assist the assistant manager and store manager in supervising store personnel as well assists training and operations of stores.

Customer Sales Representative

● Managed inbound and outbound calls to respond to inquiries and resolve concerns.

● Assisted customers with their batteries, wipers, and answered any vehicle questions.

● Used up-selling and cross-selling techniques to provide solutions to customer issues. Provided great customer service.

Carl Crawford, – Mesa, AZ 04/2010-12/2024

Lead Care Manager

● Launched an innovative evidence-based initiative focused on patient, medication inventory, and rehabilitative exercises.

● Restructured and aligned structures to incorporate current demands of changing systems with other caregivers.

● Developed and implemented organizational policies and procedures for the client's needs. Inspected facilities and recommended changes to improve the facility’s readiness and level of compliance.

● Traveled with client for business and vacation.

Certifications:

Forklift Operator ID# NFF-1645121346-2368-23634

Date of Completion 02/17/2022

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