Desktop Support Quality Control
Resume:
James B. Hamil
Pahrump, NV. *****
*********@*******.***
https://www.dropbox.com/scl/fo/a69tg3z20g9izn72ic80y/AHcNQCytWR8NdIHdnts7p_I?rlkey=8plvm6ywxxdfq1wayvy7f0xww&st=iq1fg0q8&dl=0
OBJECTIVE: To obtain a challenging career with potential for learning and growth.
Skills:
DOS 3.0, 6.22, Windows 3.11, Windows 95, Windows 98, Windows NT4.0, Windows 2000, windows 2000 Server
Setting up configuring Group policy and work groups
Provided training in Hardware and Software support
Installation of Novell Client 4.11 and 5.0
Primary responsibility for setting up GATEWAYS, WIN, DNS, and TCP/IP
Experienced in setting up hostnames and TCP/IP on IBM – Linux AIX6000 Machines
Experienced in trouble shooting token ring networks
Experience using Putty to Telnet into a router
Experienced in setting up Microsoft outlook and the exchange server
Configuring Computers using client server based system or peer to peer networking
CAT 5 cabling and termination experience
Desktop support ticketing with in a hospital setting
experience in computer repair and upgrades of various systems
Rack n Stack of switches, routers, blade servers and power UPC units.
Basic knowledge of Cisco system routers and switches
Work Experience:
Tilson Technologies
4075 E. Post Rd.
Las Vegas, NV.
03/25/2024 to 08/19/24
I have been blowing in fiber underground.
Installing grounding rods and disconnect ISO switches, pulling trailers with large fiber reel.
Majave Electric (union Job)
3755 W. Hacienda Ave
Las Vegas 89118
06/23 to 10/23
Ware house lighting installation, bending conduit, installing fire alarm and smoke detectors, installing rough and finish commercial power in hospitals, ladder racking.
Edlen Electrical Exhibition Service (union Job)
6705 South Eastern Ave.
Las Vegas NV. 89119
3/13/23 to 4/10/23
I was installing and removing temp power. Installation of power lines under carpet. Installation of TV’s on walls. I was rigging overhanging wiring and ladder racking.
Christian Belle Electric Inc. (union job)
P.O. Box 402589
Hesperia CA. 92340
10/2022 to 02/2023
Commercial wiring and conduit bending for a Medical Clinic including lighting control to comply with title 24.
CSI Electrical (union job)
10623 Fulton Wells avenue
Santa Fe Springs CA. 90670
04/2022 to 10/22
Supervisor: Steve Leem
My responsibilities included installing solar panels, installing harness, quality control of harness, quality control of solar panel installation, loss prevention and quality control of solar panels.
Staley Technologies
Supervisor: Eric Polk
9-2016 to 02/21/21
1950 Compton Ave Suite 109 Corona CA 92881
Duties & Responsibilities:
Extending or terminating 277/480v circuits. Bending conduit, wiring in POS registers and troubleshooting circuits. I have been adding or changing out sub-panels. Use of (SMT) Surface Mount Technology. Low voltage data cabling and termination. I have been mounting “IDF” data cabinets, Desktop support, DNS, Firewalls, Rack n Stack and build out of new networks and making changes to existing networks, installation “know controls or flint lock system” at gas stations. I have supervised approximately 5 man team on various job sites. I perform site surveys. I fill out daily reports on work progress. I am responsible for managing the production of the job and reporting to the operations Manager. I have installed cross country wireless antennas in a remote area for internet access.
GDH Consulting, Inc.
Supervisor: Victor
2011-2015
515 Enterprise Drive Suit 100 Lowell, AR. 72745
Contract Wiring Technician
Duties & Responsibilities:
Perform new upgrades, downgrades, equipment retrieval and change-of-service for commercial clients in a safe and efficient manner
Install voice and data cabling
Set up of cable trays, panels, testing, recording of Rack metrix
Install and relocate outlets/panels
Install interior and exterior wiring both high and low volt
Educate customers on proper use of equipment
Assure proper signal levels and picture quality
Provide superior customer service
Smart Source Staffing Inc.
Supervisor: Kim Long
2013-present less than 20 hours per month
Contract Desktop Support Technician
Duties & Responsibilities
Installing desktop and laptop computers. Installation of mother boards, hard drives, memory, dual monitors, imaging hard drives and cash dispensing machines and printers. I interface with Chase Bank management to provide the best customer service. I was Installing ATM Machines, upgrading and configuring ATM’s for B of A. I was changing out circuit boards in the safe and upgrading and configuring various systems. Sometimes I would perform changes on the printer, card reader, and the ATM keypad. Use of (SMT) Surface mount Technology.
DNS Servers, Firewalls, VPN, Switches, Routers, active directory
Robert Torres Electric
Owner: Robert Torres
11/2012-04/014
34855 Iris Lane Yucaipa, Ca 92399
Tatitlek Corporation
Supervisor: Chris Largent
10/2008-05/2010
561 E. 36th Avenue Anchorage, AK 99503
Job Location: 29 Palms Marine Corps Air Ground Combat Center (MCAGCC)
Long Term Temp Contract:
My job Title was the Foreman of Atmospherics special projects division
I lead a three man team, coordinating my efforts with foreign translators and with my supervisor in Alaska. My duties included commercial electrical, demolition. I was in charge of fabrication design of push carts. I worked with range safety and base command to determine priorities and placement of objects. I have fixed the range safety computer connectivity with their printer and satellite. I worked with range safety and base command to develop and maintain realistic training scenario. The project was completed on time and within budget.
All American Contractors
Owner: Jason Walton
04/2002-01/2013
3230 Maude Street Riverside CA. 92506
Trouble shot electrical problems. Installation of interlock switches for kitchen cook lines. Installation of phone lines, data lines, and computer POS systems. Duties also included industrial and commercial wiring.
CBO Computers
Temp Contract 11-98 to 2005 Part Time
Computer Sales, desktop support responsible for Imaging Hard Drives, Setting up Dos, windows3.1, windows95, Windows 98, Windows 2000. Building and repairing computer systems, recommending the most appropriate software and hardware to clients. Configuring DSL connections, small office networking, CAT 5 cabling and termination, shipping, receiving invoicing. Use of (SMT) Surface Mount Technology. DNS Servers, Active Directory, Switches Routers, Firewalls.
Computer Sales, desktop support
Imaging Hard Drives, Setting up Dos, windows3.1, windows95, and windows 98,
Windows 2000. Building and repairing systems, recommending the most appropriate software and hardware to clients. Configuring DSL connections, networking Dos, Windows 3.11, Windows 98 and Windows2000 CAT 5 cabling and termination. shipping, receiving invoicing
Kelly IT Resources
Contract 5-12-2000
Kraft Foods
Configuring IBM proprietary software, MS Outlook and MS Exchange Server.
Trouble shooting Token Ring network problems and assisting end users with their problems.
Partitioning hard drives, Migrations over the network.
Configuring two Hardware profiles to work on same IBM Note Book Computer.
Contract: Well-point/Baxter Pharmaceutical
Configuration and installation of token-rings networks, desktop technical support,
Including staging and configuration of workstations.
SMA Micro Systems
Contract 9-99 to 11-99
Contract: Defense Department, Ford Motor Credit Roll outs on NT/Novel Hybrids. Mapping network drives. Imaging machines and setting up TCP/IP addresses. Configuring WINS, DNS. Loading IBM proprietary software. Configuring Ethernet and Token Ring Networks. Satelite network connectivity.
Configuring Microsoft Exchange and security system programs. shipping, receiving, invoicing
EDUCATION:
Net-10 Technologies, Rancho Cucamonga, CA
Microsoft Certified Systems Engineer windows2000
A Plus Certified Hardware Technician (A+) 1999
CISCO CCNA 2001
OSHA 10, OSHA 30
ARC Flash
Lift Certified
Microsoft Certified Professional 2000 (MCSE)
A + Computer Hardware Certified Technician
(CPR) Basic Life Support
Crafton Hills College, Yucaipa Ca.
Computer Operating Systems and Environments 1998
Introduction to Computer and Information Technology1998
Internet Online 1998
Web Authoring 1998
Basics of PC/MS DOS 1993
Advanced PC/MS DOS 1993
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