coaching, mentoring, sales and revenue growth, time management

KENNETH GARRETT

********@*****.*** 678-***-****)

Skills Summary

Motivated and goal-oriented sales professional with over 3 years of experience in team leadership, customer engagement, and revenue generation. Demonstrated success in optimizing operations, mentoring high-performing teams, and building strong client relationships. Equipped with a proven ability to exceed targets, adapt quickly, and deliver results in dynamic environments. Ready to bring transferable skills and a proactive mindset to drive success in a new industry.

Education

Associate of Arts in Communications

Georgia State University – Atlanta, GA

Experience

Assistant Manager

Loyal Q and Brew – Alpharetta, GA

September 2022 – Present

Spearheaded initiatives to boost catering sales, increasing revenue by identifying high-value client opportunities and delivering tailored solutions.

Directed a team of 20+ staff, implementing training programs that enhanced team productivity and performance.

Fostered a customer-first culture, resolving challenges promptly and elevating overall satisfaction.

Maintained accurate cash flow records and identified opportunities to improve operational efficiency.

Proactively identified opportunities to upsell and cross-sell services, driving revenue growth.

Assistant Manager

Chipotle Mexican Grill – Duluth, GA

March 2021 – September 2022

Developed and executed strategic sales plans that resulted in consistent year-over-year revenue growth.

Led and inspired teams to exceed performance metrics, implementing strategies that improved efficiency and customer satisfaction.

Managed over 1,000 daily customer interactions, utilizing active listening and problem-solving to build loyalty and retention.

Designed and led training programs to empower staff with sales techniques and operational knowledge.

Back-of-House Manager

Stoney River– Duluth, GA

May 2017 – February 2021

Oversaw all aspects of inventory management, ensuring optimal stock levels and minimizing waste.

Trained and mentored back-of-house staff to deliver consistent quality, resulting in higher customer satisfaction scores.

Collaborated with front-of-house teams to align service standards and address client feedback effectively.

Designed and implemented quality control measures, upholding safety and service excellence.

SKILLS

•Relationship Building

•Sales and Revenue Growth

•Coaching and Mentorship

•Time Management

•Multi-tasking in Fast-Paced Environments

•Strategic Planning

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