Customer Service Crew Member
Resume:
RESUME
Sha’Niyah Roberson
Raleigh, NC *****
*****************@*****.***
Quick Summary:
I am a Dedicated and enthusiastic professional seeking a sales or customer service position. I am Known for exceptional communication skills, a positive attitude, and a strong commitment to providing outstanding customer experiences !
**Work Experience**
•Sales Associate•
Edge Clothing Store, Raleigh, NC
*May 2024 – Present*
- Assist customers with clothing selections and provide styling advice.
- Maintain store cleanliness and organization to enhance the shopping experience.
- Foster positive customer interactions to ensure satisfaction and loyalty.
•Deli Associate•
Lowe’s, Knightdale, NC
*January 2024 – July 2024*
- Assisted customers in the deli section, providing information and recommendations.
- Maintained equipment cleanliness and adhered to food safety standards.
- Strived to ensure every customer left with a positive experience.
•Production Worker•
ITW, Washington, NC
*March 2023 – December 2023*
- Manufactured and packaged medical bottles for hospitals.
- Collaborated with team members to meet production goals and ensure quality.
•Crew Member•
Bojangles, Chocowinity, NC
*August 2022 – September 2023*
- Took customer orders and managed the cash register efficiently.
- Maintained cleanliness in the dining and kitchen areas.
•Crew Member•
Bojangles, Ayden, NC
*September 2020 – October 2021*
- Assisted customers with their needs and managed cash transactions.
- Ensured timely preparation and packing of orders.
•Crew Member•
Bojangles, Robersonville, NC
*October 2016 – September 2018*
- Provided excellent customer service by taking orders and preparing food.
•Front Desk Assistant•
European Wax Center, Raleigh, NC
*October 2024- Present*
-Provided excellent customer service by modifying reservations to exceed the customer needs.
•Education•
High School Diploma
Ayden-Grifton High School, Ayden, NC
**Skills**
- Customer Service & Communication
- Cash Handling & Register Operations
- Time Management & Organizational Skills
- Food Safety & Preparation
- Sales Techniques & Guest Relations
- Retail Experience & Fashion Knowledge
- Team Collaboration & Leadership
- Basic Math & Computer Skills
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