Customer Service

Sarde Holland

405-***-**** ************@*****.*** Norman, OK 73071

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. And looking for a job to enhance my skills and abilities

Skills

•Customer Service

•Product Recommendations

•ID Verification

•Cash Handling

•Drawer balancing

•Payment Collection

•Data Entry

•Medical Billing

•Procedure Assistance

•HIPAA Compliance

•Medical Terminology

•Understands medical procedures

•General housekeeping ability

•Vital Signs

•Medical Transcription

•Clinical applications

•Communicating with patient families

•Clinical Documentation

•Insurance Claims

•Conflict resolution abilities

Experience

Cashier, Taco Bell, February 2017-March 2018

Edmond, OK

•Resolved customer complaints professionally in accordance with company policy.

•Ensured compliance with all safety regulations within the store environment.

•Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier, Big Lots, August 2015-February 2016

Oklahoma City, OK

•Maintained cleanliness of checkout area including counter tops, registers, windowsills and floors.

•Processed returns and exchanges of merchandise in accordance with store policies.

•Answered customer inquiries regarding store policies and procedures.

Deli Associate, Walmart, May 2012-October 2013

Oklahoma City, OK

•Checked expiration dates on packaged goods before placing them on display.

•Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.

•Adhered to company policies and procedures related to food handling processes.

Billing and Dental Assistant, Bethesda Medical Group, February 2013-July 2013

Oklahoma City, OK

•Kept accurate records of dental treatments provided for each patient's visit.

•Tracked changes in legislation that could affect billing procedures.

•Answered customer inquiries regarding billings, payments, account status.

Education and Training

Medical Assisting, Wright Career College, 2219 SW 74th Street

Contact this candidate