Customer Service Administrative Representative

KAYLA MICHAUD

Nashua, NH

Professional Summary

Resourceful individual with a passion for teamwork, organization and communication. For the past 9 years I have been an administrative representative performing daily office tasks payroll, managing daily shipments and deliveries and was in charge of scheduling appointments. I look forward to bringing my interests, experience and skills to support your team. Work Experience

Administrative Representative

Chep Usa-Wilmington, MA

April 2015 to Present

• Customer communication

• Build customer relationships

• Using extensive Excel, Microsoft skills

• Record daily deliveries and shipments and complying them In Excel for future organizational reference

• Wear-house duties (inventory)

• Promoting general safety/ member of safety committee

• Responding appropriately to customer complaints, comments or concerns

• Colt champion (application used to manage all shipments and deliveries) Shift Leader

Donuts-Nashua, NH

September 2010 to March 2019

• Cash handling responsibilities

• Performed and delegated opening and closing tasks in alignment with checklists.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

• Motivated team to deliver quality service

• Ensured a clean and safe work environment

Education

Highschool Diploma

Nashua High School South - Nashua, NH

June 2011 to June 2011

Skills

• Microsoft Excel

• Microsoft Outlook

• Communication skills

• Leadership

• Customer service

• Payroll

• Organizational skills

• Teamwork

• Administrative Experience

• Data entry

• Time management

Certifications and Licenses

CPR Certification

Contact this candidate