Cynthia McClellan
Myrtle Beach, SC *****
**********@*****.***
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross- functional teams in ensuring operational and service excellence.
• Fifth judicial Circuit Court Lake County, Guardian ad Litem
• Lehigh County Youth Advocate Program, Youth Advocate
• Boys and Girls Club of Lake County, Board Member
• Boys and Girls Club of Allentown, After School Support Work Experience
NAEP Representative
Nelson Mullins Riley & Scarborough (through Nova) August 1 to December 31, 2024
-Greet clients and have them sign in to tracking purposes. Offer coffee, water, sodas.
-Answer phones and transfer to appropriate persons.
-Schedule conference rooms for mediations and deposition;as well as order luncheons for deposition attendees. Straighten rooms after attendees leave and restock.
-Responsible for all mail incoming and outgoing by USPS, UPS and Fed-Ex and distribution.
-Responsible for kitchen as far as stocking refrigerators, coffee supplies, hot chocolate,etc. and neatness.
-Set up new client files with appropriate tabbed files.
-Deliver paperwork to opposing party's offices and process servers. File paperwork with correct counties.
National Assessment of Educational Progress
January 8 to March 8, 2024
60-day contract position: Set-up and conduct assessment testing for students in grades 4, 8, and 12 for the U.S. Department of Education. Record all data. Records Supervisor
Myrtle Beach Chrysler Jeep - Myrtle Beach, SC
August 2021 to September 2023
• Reviewed and updated client correspondence files and database information to maintain accurate records.
• Scanned documents and saved in database to keep records of essential organizational information.
• Identified data entry errors and reported to necessary departments. Substitute Teacher
Florence 3 School District - Lake City, SC
December 2016 to December 2018
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies. Executive Administrative Professional
John Yurconic Agency - Allentown, PA
July 2015 to May 2016
• Completed data entry tasks with accuracy and efficiency.
• Updated reports, managed accounts, and generated reports for company database.
• Managed compliance to keep organization operating within legal and regulatory guidelines. Investment Officer
BB6 T - Wilson, NC
May 1999 to January 2015
• Developed and presented detailed analysis of investment performance, portfolio attributes and benchmark composition to evaluate investment strategies.
• Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
• Researched and shared recommendations on stock market trends and economic forecasts to support portfolio decisions.
Education
Associate of Science in Business
New River Community College - Dublin, VA
Certification in Paralegal Studies
Penn State University - Allentown, PA
Skills
• Administration and Operations
• Detail Oriented
• Data Entry
• Customer Service
• Public Relations
• Managing Files and Records
• Office Management
• Database Administration
• Time Management
• Organizational Skills
• Accounts Payable and Receivable
• Data Entry
• Administrative Support
• Clerical Experience
• Computer skills
• Phone etiquette
• Customer service
• Organizational skills
• Patient service
• Guest services
• Accounts receivable
• Medical records
• Data entry
• Time management
• Anatomy knowledge
• Revenue cycle management
• Medical terminology
• Accounts payable
• Microsoft Excel
• Medical office experience
Certifications and Licenses
Paralegal Certificate
Penn State University Emily Dickinson School of Law Driver's License