Customer Service Cashier

Armani Amey

919-***-**** ************@*****.*** Durham, NC 27704

SUMMARY

Adaptable employee experienced in different types of foodservice. Quality-driven with extensive knowledge of hospitality etiquette, food preparation and superior customer relations. Courteous and reliable team member proficient in FOH and BOH operations. SKILLS

Menu memorization

Point of Sale (POS) system operations

Service prioritization

Report generation

Report creation

Credit card payment processing

Quality control

Problem-solving abilities

Inbound and outbound calls

Performance-driven

Warm calling

Script use

EXPERIENCE

Waitress, Waffel House, October 2020-Current

Durham, NC

Maintained accuracy while handling payments, giving change and printing receipts to customers.

Stocked server areas with supplies before, during and after shifts. Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Customer Service Cashier, Mcdonalds, March 2020-April 2020 Durham, NC

Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Helped customers find specific products, answered questions and offered product advice. Worked closely with front-end staff to assist customers. Customer Service Cashier, Poke Works, December 2019-February 2020 Durham, NC

Routinely inspected equipment for preventive and emergency maintenance needs. Identified problems during daily work inspections and addressed concerns. Inspected and maintained facilities to maximize cleanliness and support upkeep targets. Notified management about necessary repairs or professional service needs for building operating systems.

Followed instructions regarding duties and assignments for facility and machinery maintenance.

Customer Service Cashier, Zaxbys, March 2018-August 2018 Durham, CAnc

Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Greeted customers and responded to informational requests. EDUCATION AND TRAINING

high school diploma

Northern high school, Wilkinson Durham, NC June 2019

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