Medical Assistant Administrative
Resume:
****B Greg Powers El Paso Texas, *****
Eryka Andazola
********@*****.***
Objective
Detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Administrative Assistant role and Medical Assistant role. Proven track record of accurately maintaining detailed records, generating reports.
Multitasking within fast-paced atmospheres.
Adapt at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Summary Of Skills
Capable of typing 90+ words per minute
Exceptional record keeping and filing whether on the computer or in paper files
Experience in many areas such as medical, reception, and operator assistance.
Lead supervising skills for Medical Assistant Role.
Excellent communication skills over the phone and in person
Professional appearance maintained at all times
Capable of multitasking and working in high-pressure situations
PROFESSIONAL EXPERIENCE
Mendoza Family Care 11/2023 to Current
Prepare examination rooms prior to patient’s arrival.
Assist with patient check-ins, admissions, discharges, transfers, and appointment scheduling as directed.
Check patient’s vital signs, to include temperature, respiration, pulse, weight, blood pressure, and pulse oximeter reading.
Obtain and document patient’s current medical history, drug history, chief complaints, allergies, and vital signs on the correct form.
Administer medications, including injections after completing appropriate.
training and validation. These are done under the supervision, control, and responsibility of a licensed physician, PA, or APRN.
Medpost Urgent Care 11/2022 to 11/2023
Assists in basic delivery of patient care as assigned/directed by licensed professional personnel utilizing and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
Completes assigned tasks/orders from provider.
Demonstrates competency during intake process, inclusive of accurate vital signs.
May be asked to demonstrate competency in, but not limited to, phlebotomy skills, simple medication or vaccine administration, spirometry testing, and performing radiographs under the direction of a physician.
Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
Performs multiple, concurrent tasks in frequently stressful and fast-paced environment while maintaining strong internal and external customer service standards.
Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time board
Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
University Medical Center 08/2020-07/2021
Manage Clinic Flow, the interaction of the clinical team and all daily functions.
Ensure Medical Assistant’s provide quality medical treatment.
Room Patients of all ages; obtain vital signs (Height, Weight, BP, HR, BMI, and Temp).
Assist physicians with procedures and patient care.
Administer Immunizations, obtain blood sugars, wound care, and order appropriate labs and procedures.
Refill Prescriptions, call patients regarding lab results, call other clinics to request records and set up future appointments or procedures.
Obtain prior authorizations for procedures and medications.
Train new employees, manage supply orders and equipment.
Evaluate patient care needs and prioritize treatment.
Pediatric Partners El Paso 11/2014 -02/2017
Refer patients to appropriate resources for assistance if necessary
Obtain patients’ histories, vital signs, and document in patients’ charts
Prepare exam and rooms with necessary instruments and supplies
Administer immunizations and other injections as directed by physician
Distribute patient prescriptions and document accordingly in patients’ charts
Provided patient education and instruction as well as scheduled tests and any necessary treatments
Handled patient and employee information with appropriate sensitivity
Completed individual assigned work as well as the work of the team
Incorporate principles of safety and infection control into daily activities
Presented a professional appearance and approach with patients and staff
Medical Billing & Coding as needed.
Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction
Collected patient blood samples in a safe, sanitary manner for diagnostic testing as a phlebotomist.
Sierra Providence Medical 03/2011-11/2014
Assist doctor in minor surgeries
Perform Venipunctures from ages newborn to adults
Administer vaccines from ages 2 months & up
Performed Heel Stick for bilirubin, a1c, lead / hemoglobin and UA testing
Trained to perform EKG, PFT, FLU, strep throat, RSV and skin allergy testing
Performed vision and hearing exams
Triage patients
Schedule appointments, answer phones, verify insurances, check patients in and out.
Wound Care and assist in GYN exams
Process Payments
Verify Insurances, Collection of co-payments, end of day batch closing, and balancing payment collections.
EDUCATION Career Centers Of El Paso
Medical Assistant Training Course Student from 1/2009-4/2010
Medical Assistant Certification Obtained 06/15/2010
REFERENCES: Upon Request
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