Customer Service Office Assistant
Resume:
Jill Heilig
Waterloo, IL *****
I have over 30 years experience in business/office work including bookkeeping, customer service and office assistant. I am also proficient in Word & Excel.
Experience
July 11, 2022 – Present
Office Assistant – Illinois Department of Corrections Menard Correctional Center, Menard, IL
Keep inventory of nursing supplies in Excel
Keep supplies stocked as needed for nurses and providers
Input schedules, permit records, multiple reports, etc using Excel spreadsheets
Gather medical records as needed for providers, D.O.N. and HCUA
Type memos as needed
Keep record of medical permits
File in Medical Records
Take meeting minutes, type in word and send to appropriate personnel
Monthly reconciliation of hours worked
Temporarily assigned as Med Furlough Scheduler – Call providers to set all off site doctor appointments for individuals in custody
Keep Med Furlough tracking log updated
Create and print memos/paperwork needed for each appointment
Aug 29, 1994 – July 8, 2022
Customer Service Representative – Gilster Mary Lee Corp, Chester, IL
Communicate with customers via phone or email
Answer customer questions/concerns
Input data for customer orders for processing
Make needed or requested changes to orders
Trace product by lot code #
Handled all export accounts including any certificated or special documents needed
April 1992 – Aug 1994
Bookkeeper/ Receptionist – Birchler Schmerbauch Accounting, Chester, IL
Took care of payments received and made bank deposit
Compiled W-2’s
Input data for individual income tax returns
Bookkeeping for multiple clients – balancing bank statements
Figured and wrote payroll checks for bookkeeping clients
Education
Jan 1989 – May 1992 John A. Logan College – Carterville, IL
Associate of Applied Science – Marketing Mid-Management
References
Angela Crain, MSN, RN – Illinois Southern Region Coordinator for IDOC Health Care Units
Rebecca Dudenbostel – Administrative Assistant
Contact this candidate