Business Analyst Project Manager
Resume:
Nichelle
de Leon
Sr. Business Analyst/Project Manager
RELEVANT EXPERIENCE
IT Systems Analyst & Change Management 2019-2023
Johnson, Mirmiran & Thompson (JMT)
• Managed Portfolio Management System requirements, improving KPI-based tracking.
• Led IT Applications Team in project initiation, agile planning, and process development.
• Contributed to launching JMT’s Intranet and PowerBI/Data Informatics reports.
• Developed client intelligence marketing dashboard, improving decision making with KPIs.
• Introduced Agile SDLC methodology to accelerate value delivery; evaluated Workfront for streamlined project intake and alignment.
• Chair of BIPOC Business Resource Group (BRG).
IT Security Governance, Senior Business Analyst 2018-2019 CareFirst BCBS
• Developed system requirements for Wombat (Proofpoint) Phishing project.
• Supported Information Security Team in securing sensitive data and advancing technology.
• Contributed to Business Security and Integrity (BSI) project for PHI and PII protection.
• Developed OneStop Shared Drive for managing Shared Folders on Sensitive Data Drive.
• Managed CareFirst’s 3rd Party Trading Partners Sensitive Data Attestation project, including mapping and SOP development for new applications.
IT Cyber Security Analyst 2016
Element Financial Corp.
• Strategized with Compliance Officer to set RTO and RPO for BCPs and DR, coordinating department contributions.
• Managed requirements gathering and SIT/UAT testing for InTune Mobile Device Management Tool using Rally.
• Collaborated with CISO and Security Team on phased Vendor Risk Management Program, formalizing it per Audit recommendations, initiating Governance Risk & Compliance Program.
• Managed GE and Element Financial data transfer to Cloudian File Share from GE Network File Shared Servers.
IT Senior Solutions Analyst 2015-2016
T. Rowe Price
• Led SDLC for projects, managed Archer modules (Enterprise, Business Continuity, Compliance, Vendor, Risk).
• Implemented GRC Archer Platform upgrade from v5.4 to v5.5 SP3 P2.
• Proposed new Hierarchy Structure for eGRC Archer, enhancing Enterprise Management.
• Utilized Agile for feature implementation and managed HP-ALM for requirements and testing.
• Documented processes for GBS Corporate Enterprise Risk team; recognized for GRC Archer upgrade. Enterprise Requirements Manager 2010-2015
CareFirst BCBS
• Managed requirements gathering and documentation for 20+ projects, including SOX Compliance, CVS Caremark Pharmacy Benefit Management, and infrastructure changes.
• Developed new requirements standards and facilitated communication between business and IT teams at CareFirst.
• Mentored new analysts on requirements practices, coordinated project teams, and led development of Requirements Management Plan (RMP) and Project Requirements Document (PRD).
• Oversaw project schedules, milestones, progress tracking, and alignment with enterprise technology strategy.
• Led requirements analysis, verification, and tracking across projects, ensuring quality deliverables such as specifications, use cases, and test cases.
• Conducted user acceptance tests, generated Requirements Traceability Matrix (RTM) reports, explored alternative business solutions, and collaborated on Proof of Concept (POC) projects. IT Business Analyst 2007-2008
American Chemical Society (ACS)
Senior Systems Development Specialist 1999-2006
Senior Employee Benefit Services Associate 1993-1999 National Rural Electric Cooperative Association (NRECA) Azure DevOps, Samanage, PowerBI,
Dynamics365, ServiceNow, Teams,
Zoom, Agile (Scrum), Jira, Rally, HP
Application Lifecycle Management,
InTune, Planon, BluePrint, Archer,
Clarity, NorthStar, Visual Basic 6.0,
Pascal, Ada, Java, HTML, JavaScript,
Microsoft SQL Server, Oracle8i, PL/
SQL, Smart Draw, Object Oriented
Analysis & Design (OOA/D), Unified
Modeling Language (UML), Rational
Rose, Brio Query Explorer, Microsoft
Office tools (Project, SharePoint,
Access, Excel, Word, Visio, Power
Point), SnagIt, netForum, Smartsheet
Master’s of Science, Technology Management
MBA, International/Global Business
University of Maryland Global Campus
Master’s of Science, Information Technology
American Intercontinental University
Master’s Certificate in Project Management
Managing Information Technology Projects
System Integration Project Management
Risk Management
Software Quality Scheduling and Cost Control
ESI/George Washington University
SCRUM Certified Professional
Scrum Alliance
EDUCATION
SKILLS
Baltimore, Maryland
*********@*****.***
Experienced IT Business Analyst proficient in
Agile and Waterfall SDLC methodologies. Strong
leader in cross-functional teams with expertise
in Project and Requirements Management. Skilled
in Databases, Data Warehousing, Healthcare, and
Business Process Re-engineering. Known for
efficient problem-solving, attention to detail, and adherence to policy.
SUMMARY
Contact this candidate