Virtual Assistant Data Entry

Johanna Cerna

** ******, ******, ********** ***** 714-***-**** ***.******@*****.***

Profile

A highly organized and detail-oriented Virtual Assistant with 3 plus years of experience providing exceptional administrative, technical, and customer service support to businesses and entrepreneurs. Skilled in time management, project coordination, data entry, communication, and task prioritization. Adept at managing multiple tasks simultaneously, ensuring deadlines are met, and maintaining a high level of productivity. A proactive problem- solver with strong technical proficiency in various software tools and platforms. Experience

MAINTENANCE COORDINATOR RPM REALTY FEBRUARY 2024 – PRESENT

· Coordination of contractors for work orders

· Follow up on work orders consistently until completion

· Troubleshooting maintenance issues

· Obtaining owner approvals through effective communication and constant follow-up

· Providing a positive experience with interactions with vendors, tenants, and owners

· Enter and approve of invoices into our system

· Answer and dispatch incoming phone calls

LEGAL DEMAND WRITER (TEMP) LAW OFFICES OF ESAMBOLY HAKIM DECEMBER 2023 – APRIL 2024

· Draft demand letters, pleadings, motions, and other legal documents.

· Conduct legal research to support the development of cases.

· Collaborate with attorneys to develop legal arguments, motions, and other case filings.

· Develop a case theme that is more than a summation of the evidence.

· Assist attorneys in preparing for trials and court proceedings.

· Support the team by creating legal resources for use by other attorneys. VIRTUAL ASSISTANT ALLSTATES PROPERTY MANAGEMENT APRIL 2021 – NOVEMBER 2023

· Coordinate showings with interested leads and on-site agents

· Create documents to be used internally and externally

· Create flyers to promote our properties for rent or sale

· Advertise our properties on our social media pages and other platforms

· Reply to emails and phone calls from tenants, property owners and vendors

· Coordinate repairs and maintenance requests needed INTERN FOR THE SECTOR S PUBLIC ATTORNEY OFFICE MINISTRY OF LABOR AND EMPLOYMENT PROMOTION (PERUVIAN GOVT. ENTITY) SEPTEMBER 2019 – AUGUST 2020

· Enter case information into the MINJUS (SISCA) data base

· Assist in organizing legal files and inputting new hearing dates when applicable

· Prepare legal documents to be filed in court, also draft internal office documents and projection reports

· Review case updates in CEJ (program used by the courts in Peru) and update the current status information in the MINJUS (SISCA) data base

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INTERN FOR THE SECTOR S PUBLIC ATTORNEY OFFICE MINISTRY OF THE INTERIOR (PERUVIAN GOVT. ENTITY) NOVEMBER 2018 – JUNE 2019

· Perform follow-ups on cases

· Review and registered notifications received from court into our database

· Support in the management of cases that are in process at the Superior Court

· Assist in the management of file tracking applications. INTERN IN THE ORGANIZED CRIME DIVISION MINISTRY OF THE INTERIOR (PERUVIAN GOVT. ENTITY) JULY 2018 – OCTOBER 2018

· Support in the preparation of various management documents required for the fulfillment of the activities for the sector

· Assist in the collection of information from the different office divisions for the formulation of strategies as requested by the legal staff.

· Follow-up on news published in the media related to the fight against organized crime and those relevant to the Organized Crime Division (DGCO) and present a synthesis of the information obtained LEGAL INTERN PERZAN CONSULTING S.A.C NOVEMBER 2017 – DECEMBER 2017

· Follow-up on all cases at the Superior Court level and those found in the different state entities

· Draft lawsuits and different types of legal documents to be filed with the court

· Perform a daily review of legal regulations and labor law code updates

· Support in the coordination with the notary for the completion of notarial letters

· Answer client calls and schedule attorney appointments DOCUMENT TRANSLATOR (REMOTE) BILINGUAL LANGUAGE SERVICES NOVEMBER 2015 – OCTOBER 2017

· Checked the original texts to ensure that translations preserve the content and meaning of the original document

· Checked translations for technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions

· Proofread, edited, and revised translated materials.

· Compiled information about the content and context of information to be translated, as well as details of the groups for whom translation or interpretation is being performed. LITIGATION SUPPORT MALCOLM & CISNEROS, A LAW CORPORATION FEBRUARY 2012 – MAY 2014

· Filed documents with the Federal District, Bankruptcy and Appellate Courts

· Calendared hearings, opposition and reply dates for the attorneys

· Checked court docket to confirm hearing dates and parties involved in case LEGAL ASSISTANT LAW OFFICES OF DANIEL ESPINOSA APRIL 2009 – FEBRUARY 2012

· Performed transcription, calendared and set appointments

· Contacted and updated clients on their case status Translated for attorney and performed client intakes RECEPTIONIST/FILE CLERK LAW OFFICES OF JOHN NORMAN FEBRUARY 2007 – APRIL 2009

· Answered clients’ questions regarding their cases and performed client intakes

· Opened new files and updated information

· Organized files for attorney before court

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Education

PARALEGAL CERTIFICATE (1 SEMESTER LEFT) IP SANTA ANA COLLEGE, SANTA ANA, CA BACHELOR OF LAWS (LLB) OCTOBER 2019 UNIVERSIDAD CONTINENTAL (LIMA, PERU) A.A. DEGREE JUNE 2016 SANTA ANA COLLEGE, SANTA ANA, CA Skills & Abilities

· Proficient in Microsoft Office

· Knowledgeable in the legal field

· Strong analytical and communication skills

· Excellent time management skills

· Proactive and organized

· Works well with others to resolve issues

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