Melissa Veselka
*** **** *** ****, *** Creek, Wisconsin 53154
Cell: 414-***-**** email: **************@*****.*** Professional Summary
Dedicated and detail-oriented Loan Administrator/Processor with over 24 years of experience in the financial industry. Demonstrated expertise in processing and evaluating loan applications, ensuring compliance with all relevant regulations and guidelines. Proficient in utilizing financial software and systems to streamline operations and improve efficiency. Adept at conducting thorough credit and financial background checks, verifying accuracy and completeness of loan documentation, and communicating effectively with clients, underwriters, and other stakeholders to facilitate timely and accurate loan approvals. Committed to providing exceptional customer service and maintaining high standards of accuracy and confidentiality. Proven ability to work in fast-paced environments, manage multiple tasks, and meet strict deadlines. Skillset
● Loan Processing and Documentation
● Regulatory Compliance
● Financial Analysis
● Customer Service
● Credit and Background Checks
● Time Management
● Attention to Detail
● Communication and Interpersonal Skills
● Problem Solving
● Financial Software Proficiency (Laser Pro, Onbase, DNA, nCino)
● Team Player
● Leadership
Work Experience
APPLEPIE, CAPITAL, INC.- San Francisco, CA (Remote) November 2022 to May 2024 Loan Administrator- Franchise lending, accountable for processing and documenting all new units, recaps and refinances. This included preparing all necessary documentation,ordering floods, requesting payoffs, and modifications as needed. I also worked with the borrower as the main point of contact until the loan was closed and funded.
LANDMARK CREDIT UNION – New Berlin, WI May 2015 to October 2022 Business Lending Servicing and Documentation Specialist – Accountable for processing and documenting all commercial loans requests, including acquisitions, construction, and SBA loans. Additionally responsible for ordering all vendor work, scheduling appointments with title company/customer and closing the loan. Servicing all SBA loans. Processing any payments received, maintenance requests, and paid loan requests. CIBM BANK F/K/A MARINE BANK - Franklin, WI October 2008 to May 2015 Loan Documentation/Loan Quality Specialist- Accountable for processing all commercial and consumer loan document requests, reviewing all consumer loans to make sure they are compliant with guidelines and regulations, processing any paid loan requests, subordination requests, and to verify any payments or maintenance requests on consumer or commercial loans. GB MORTGAGE - Milwaukee, Wisconsin February 2000 to July 2008 UNDERWRITER (9/05 to 7/08) - Accountable for reviewing and underwriting files for home equity lines of credit and first mortgage lines of credit. Ensured all documentation was complete and accurate, verified employment and homeowners insurance, reviewed appraisals, titles, flood and income documents, and made sound decisions. Final approval lending authorization up to
$150,000. In addition, reviewed all tax returns for the underwriting group to include sole proprietors, partnerships, S corporations, and corporate returns. REGIONAL LENDER COORDINATOR/MANAGER (2/00 to 9/05) – Responsibilities within this wholesale division for second mortgages, lines of credit and fixed loans entailed maintaining professional relationships with brokers representing our products. Served as a liaison between approved brokers and customers; received initial paperwork, worked-up files to include all vendor requests and stipulations, promoted the acceptance of financing, routed all information to underwriting, scheduled appointments, and closed loans. Managed the productivity and accuracy of up to five employees accountable for processing files. EDUCATION:
High School Diploma - Cudahy High School