Mental Health Life Skills
Resume:
Glenn Giles
Life Skills Specialist
Baltimore, MD 21217
************@*****.***
Mental Health Counselor specializing in Supportive Therapy. Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. Willing to relocate to: Baltimore, MD - Baltimore, MD - Baltimore, MD Authorized to work in the US for any employer
Work Experience
Director of Behavioral services
Fayette Health and Rehab Center - Baltimore, MD
August 2018 to Present
Directing, counseling, scheduling! Meeting, with any and all residents, connecting to outside treatment facilities, ongoing trainings, being a member of a boar of directors, make overall decision, choices, and direction of facility, and residents alike, to better make informed choices, of the direction of program, facilitate and connect resdents to outside facilities for additional resourses, ..etc. Physical clerk
MedMark Treatment Centers - Baltimore, MD
January 2018 to August 2018
Assisted clients, being medicated, scheduling clients, for counselor visits, accepted, monies for those who paid out of pocket for treatment medication, documentation, dircting client, throughout facility, doctor visits, etc.
Life Skills Specialist
Safe Haven - Baltimore, MD
June 2015 to November 2015
Reporting to a Team Leader, and primarily providing the consumer with face-to-face contact for the purpose of coaching, teaching, or using motivational interviewing to assist the consumer in meeting Person-Centered Treatment Plan goals to improve functioning in major life domain areas. Providing individual activities of daily outreach. Community supervision to meet the comprehensive needs of people with severe mental illness and/or severe emotional disabilities. Maintain the equipment and supplies. Report any necessary repairs to the Program Director. Mental Health Peer Support Specialist
Empowerment, Inc - Baltimore, MD
August 2011 to July 2013
Charted and recorded information in client files. Documented all patient information including service plans, treatment reports and progress notes. Collaborated closely with treatment team to appropriately coordinate client care services. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Routinely executed policies and procedures of organization. Laborer
Dominion Construction - Baltimore, MD
October 2005 to September 2012
Cleaned all construction areas to avoid hazards. Transported materials, tools, and machines to installation sites. Arranged and stored materials, machines, tools, and equipment. Continually cleaned work areas and equipment. Completed indoor and outdoor Residential and Commercial construction projects.
Security Officer
Dominion Construction - Baltimore, MD
October 2005 to December 2007
Patrolled the facility and served as a General Security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents, and medical emergencies to Law Enforcement. Checked passes and credentials of persons seeking to enter the property. Customer Service Representative/Assistant Supervisor MCI World Com, Inc - Baltimore, MD
June 2001 to March 2005
Exercised sound judgment in issuing promotion of product and making exceptions to Customer policies to maintain high levels of Customer satisfaction. Informed customers about sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Trained new employees on company customer service policies and customer retention goals. Managed a sales staff of 12. Education
Sojourner Douglass College
2009 to 2011
University of Maryland Eastern Shore
1990 to 1993
High School Diploma
Frederick Douglass High School - Baltimore, MD
1988
Skills
Proficient, with some computor applications (10+ years), Administrative Assistant, Scheduling, Outlook Certifications/Licenses
Drivers License
Additional Information
Skill Highlights
• Psychiatric Population Familiarity
• Exceptional Problem Solver
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