Sales Representative Service Delivery
Resume:
Tisiary Cortijo
**** * ***** **. ***** Cloud, FL 34771
********@*****.***
EXPERIENCE
Sales Representative
USBA
• Achieved established sales targets by generating new customer accounts.
• Followed up with customers after purchase or service delivery to ensure satisfaction levels were met.
• Answered incoming calls from customers, providing prompt and accurate information.
• Provided timely, courteous, and knowledgeable responses to information requests.
• Demonstrated excellent listening skills while interacting with customers via telephone or email.
• Made outbound sales calls to potential customers to promote products and services.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Documented sales call data in company software.
Warehouse Specialist
10/2023 to 07/2024
St. Cloud, FL
Walgreen's Distribution Center
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Maintained cleanliness and organization of the warehouse to facilitate efficient operations.
• Assisted in packaging and labeling of products for shipment, adhering to company standards.
• Utilized various software and tools to streamline processes and optimize performance.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Utilized RF scanners for tracking product movement through the warehouse.
Warehouse Worker
HarperCollins Publishing
09/2022 to 03/2023
Monmouth Junction, NJ
• Assisted in packaging and labeling of products for shipment.
• Staged and sorted multiple types of products for loading.
• Verified accuracy of incoming shipments against purchase orders.
• Used scanners to track parcel information, condition or receipt.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Organized warehouse space for efficient storage of products.
• Packed boxes and stock using organizational guidelines.
Warehouse Packer
07/2022 to 10/2022
IMKO Workforce Solutions
Allentown, PA
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Sorted and packaged products to prepare for processing or shipment.
• Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
• Stacked cartons onto appropriate pallets according to size and weight restrictions.
• Maintained cleanliness of the warehouse area by sweeping floors, dusting shelves, and removing debris.
• Transported goods within the warehouse using manual or electric powered lift trucks.
Crew Member
Panera Bread
01/2022 to 02/2022
Orlando, FL
• Took orders from patrons and input selections into store computer system.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
• Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards
•Informed customers about daily specials in an engaging manner.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Maintained high standards of customer service during high-volume work shifts and fast-paced
Crew Team Member
Little Caesars Pizza
05/2021 to 12/2021
• Served food and beverages at take-out counters to provide fast service to waiting guests.
• Collaborated with other crew members to complete tasks quickly and efficiently.
• Operated kitchen equipment safely and efficiently.
• Demonstrated proper food safety practices by accurately completing quality control checklist.
• Provided training and guidance to new team members.
• Monitored expiration dates of food products.
• Unloaded trucks of incoming merchandise in an organized fashion.
• Washed dishes, cleaned countertops and sanitized high-use areas.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
EDUCATION
EL REDENTOR EDUCATIVE CENTER, 4751 Old Goldenrod Rd, Orlando, FL 32822
07/2018
High School Diploma
SKILLS
• Retail loss prevention
• Promotional support
• Upselling
• Written and oral communication skills
• Prospecting and telemarketing
• CRM software proficiency
• Customer service
LANGUAGES
English-Fluent
Spanish-Fluent
SUMMARY
I am a hard worker capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
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