Technical Support Mechanical Engineering

ROGELIO PEREZ SANCHEZ

Philippine address: *** Purok 2, San Pedro, Bustos, Bulacan

Contact numbers: +966-**-***-**** (KSA) +63-965-***-**** (Phil.)

Email address: *************@*****.***/*************@*****.***

PERSONAL INFORMATION:

Date of Birth: April 22, 1968 Place of Birth : Baliuag, Bulacan

Age : 56 Civil Status : Married

Citizenship : Filipino Religion : Christian

Height : 172.72 cm. ~ 5’6” Weight : 83 kg.

EDUCATIONAL BACKGROUND:

Bachelor of Science in Mechanical Engineering

FEATI University, Quezon City, Philippines

CAREER SUMMARY:

Dynamic Quality Control Inspector with over 20 years of experience in automotive workshops and body shops. Proficient in overseeing operations, ensuring compliance with quality standards, and improving efficiency. Successfully reduced processing times by streamlining workflows in previous roles. Exceptional leadership and communication skills drive team success and foster a culture of quality. Eager to contribute to enhancing operational excellence in the workshop environment.

OBJECTIVES:

To controlled and perform professional duties in the field of Automotive & Industrial Workshop.

Provided training and demonstration for doing a proper procedures of work to performing and maintaining the standard quality of works.

Supervised and given direct instruction on the workshop floor to perform a standard procedure works, especially for those technician we need a technical support.

Meeting and discussion to all workshop technician on how to following the standard procedure of work as per job card, hourly rate and repair order, based on Document number and Operation number.

Providing seminar and discussion to all workshop technicians on how to follow the Warranty procedures as per Damage code with complete papers documentation.

Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.

Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules. Investigate accidents or injuries and prepare reports of findings.

Monitor employees' work levels and review work performance. Requisition materials and supplies, such as tools, equipment, or replacement parts.

Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.

Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use. Develop, implement, or evaluate maintenance policies and procedures.

Compute estimates and actual costs of factors such as materials, labor, or outside contractors.

Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.

WORK EXPERIENCES:

March 15, 2023 to Oct.20, 2024: QUALITY CONTROL INSPECTOR

Saleh Ayed Balharith, Rig Mover’s

Al Khobar, Eastern Province, Saudi Arabia

June 12, 2022 to July 30, 2023 : PRODUCTION FOREMAN

National Automobile Industry Company

Jeddah – Madinah, Saudi Arabia

Oct. 18, 2020 to Nov. 10, 2021 : BODY SHOP FOREMAN / ESTIMATOR

Petromin - Nissan Corporation

CR – Riyadh – Exit 18, Saudi Arabia

Feb. 10, 2020 to Aug. 13, 2020 : WORKSHOP OPERATION SUPERVISOR

Abdul Mohsen Al Tamimi Parts Company

Abqaiq, Southern Province, Saudi Arabia

June 13, 2011 to Jan. 31, 2020 : WORKSHOP FOREMAN /INSURANCE COORDINATOR

E. A Juffali & Brothers Company (JIPCO, Commercial Vehicle)

Dammam, Eastern Province, Saudi Arabia

Apr. 13, 2004 to June 10, 2011 : BODY SHOP SUPERVISOR / ESTIMATOR

E. A Juffali & Brothers Company (JACO, Passenger Cars)

Dammam, Eastern Province, Saudi Arabia

June 01, 1995 to May 21, 1996 : SPRAY PAINTER

Gulf Metal Craft

Jebel Ali Free Zone Authority, UAE

May 10, 1990 to July 19, 1992 : AUTO DENTER / PAINTER

General Car Services (OGO’s Auto Repair)

Sinapalo Village, Rota MP 96951

Commonwealth of Northern Marianas Island, USA

DUTIES & RESPONSIBILITIES:

During production, quality control personnel perform regular inspections and to ensure the vehicle is being built to the required standards. This inspections can include visual checks, measurements, and functional tests of the critical systems such as brakes, steering and suspension.

(QC) is an effort that reviews product quality intending to identify and eliminate defects. Discovering and fixing the defects should typically happen before the product reach the consumer.

Plans, coordinates and direct the workshop service department’s quality control efforts, ensuring that repairs to our vehicles have been completed correctly and that vehicles are returned in the proper condition.

Formulates and maintains quality control objectives and coordinates these objectives with other managers.

Analyzes statistical data and product specifications to formulate dealership standards.

Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality.

Investigates and corrects driver complaints regarding quality.

Inspects all recently purchased and comeback vehicles to ensure proper correction and condition of vehicles.

Meets monthly with dispatcher and service manager to determine if any recurring problems need to be addressed.

Monitors training levels of technician and communicates concerns to workshop Supervisor / Manager.

Plans, promotes and organizes training activities related to quality and reliability. Support technical training effort through one-on-one and group sessions.

Inspects all repair orders and ensures that they include complete documentation and that proper procedures have been followed.

Understand and follow all applicable federal, state and local regulations on hazardous waste and OSHA Right-to-Know.

Maintains professional appearance.

Attends managers meeting as requested.

Other tasks as assigned, (Marginal Duties & Supervisory Responsibilities) if applicable. To perform this job successfully, an individual & all people involve in organization must be able to perform each essential duty satisfactorily, to meet the requirements all technician and staff are represent his knowledge, skill and ability required.

Delivering results and meeting customer expectations

Focuses on Operation needs and satisfaction; sets high standards for quality and quantity

Monitors and maintains quality and productivity; works in a systematic, methodical and orderly way

Consistently achieves project goals

Schedules fleet rotation as to maintain fleet

Schedule and Monitor PPM

Takes responsibility for actions required when doing the preventive maintenance

To ensure that maintenance kit is respected

To ensure that the service will be done in the planned limit of time

To ensure that planning and scheduling for the tree types of PPM are made and respected

Efficient troubleshooting

Applies specialist and detailed technical expertise, using technology to achieve work objectives.

Applies relevant process to troubleshoot

Develops job knowledge and expertise (theoretical and practical) through continual professional development, demonstrating an understanding of different organizational departments and functions.

Insure that all safety standard, process and procedures are fully implemented and complied on work status, by both parties’ proponent, vehicle campaign, vehicle on warranty, customer complaint and insurance has given a job approval are based on the cause of vehicle accident.

Providing meeting to be given instruction and discussion to all workshop technician on how to follow the working instruction, based on Mercedes Benz standard as per Daimler’s Chrysler information and workshop information system.

Given instruction and discussion to all workshop technician on how to following the standard procedure of work as per job card, hourly rate and repair order, based on Document number and Operation number.

Given instruction and discussion to all workshop technicians on how to follow the Warranty procedures as per Damage code with complete papers documentation.

Provided training, demonstration and discussion for doing a proper procedures of work to performing and maintaining the standard quality of works.

Assisting and given direct instruction on the workshop floor to performed a standard works, especially for those technician we need a technical support.

I receive a job card from service advisor for estimate a commercial and passenger vehicle with accident.

Before I start the estimate, I will check the all information of the vehicle base on standard procedures.

Vehicle Registration

Driver License

Police report

Insurance paper

Location of accident

Then I start for the estimate, installing diagnostic information system (DAS) to check the electrical system of the vehicles.

If the accident damage is in front, I will check the impact of the accident from the inside damage, going to the outside to know the all damage of the vehicle.

Calculation of repair

Get the picture of all damage parts by grouping techniques from the WIS – ASRA in workshop information system or EPC – electronics parts catalogue.

Then go to AUDITEXT system to start computerized estimation system.

Calculate the time required base on standard procedure to completed all necessary repairs and inform the body shop for the authorization of additional needed.

After completion of the estimated value, I need to negotiate the repair costs with insurance coordinator and provide a breakdown and adjustment of the repair amount for the costumer.

Conducts safety toolbox talks and Safety meetings high lighting safety Key Performance Indicators (KPI’s), Important Safety issues such as information, suggestions/ recommendations, concerns related on the job and while off the job.

Prepare Hazard Identification Plan (HIP) and Job Safety Analysis (JSA) with recommended counter measures approved by Company Manager and Proponent prior execution of any given project.

Support top Management Safety Campaigns by enforcing full implementation of it at the work site.

Prepare weekly, Monthly, Quarterly and Annual Safety reports to record and monitor safety Key Performance Indicators (KPI’s) to be discuss with the company during the Company Safety Management Meeting.

Reporting workshop daily activities as follows: vehicle work in progress / work under process / waiting for approval or any additional approval / follow up vehicle for under warranty or vehicle campaign / follow up with spares parts to update the report regarding for parts availability and follow up with service advisors in case of any inquiry, regarding the workshop daily report.

CERTIFICATIONS/SEMINARS/TRAINING ATTENDED:

Mercedes Benz – Global Training - Apr. 10, 2015

Commercial Service Training – Body Repair - Dec. 15, 2014

Commercial Service Training – Chassis Alignment - Dec. 13, 2014

Commercial Service Training – Adhesive Technology - Dec. 11, 2014

Mercedes Benz – My Passion - Feb. 08, 2014

Bus Service Training – Body Repair - Nov. 29, 2012

Bus Service Training – Floor Repair - Nov. 28, 2012

Bus Service Training – Adhesive Technology - Nov. 27, 2012

Quality Control / Final Control – Basic Training - Feb. 04, 2011

Institute of Leadership & Management ILM - July 07, 2010

Productivity through Planning & Organizing - June 05, 2010

Practical Leadership - May 31, 2010

Introduction to HSSE & Leadership - May 20, 2010

Basic Supervisor Training - May 10, 2010

Passenger Car Service Training – Dent & Pulling Machine - Dec. 01, 2004

Passenger Car Service Training – CAR-O-LINER Tools - Dec. 02, 2004

Passenger Car Service Training – Anti-Corrosion Technology - Dec. 03, 2004

Technical Education & Skills Development Authority (TESDA) - Sept 27, 2002

COMPUTER BASIC TRAINING

System Tech. (Passenger Car/Commercial Vehicle) CBT Course - Jan. 21, 2018

Maintenance Tech. (Passenger Car/Commercial Vehicle) CBT Course - Aug. 07, 2018

Diagnosis Strategy (Passenger Car/Commercial Vehicle) CBT Course -Feb. 08, 2017

Xentry Flash Fundamental and Function (Commercial Vehicle) - May 24, 2017

BUS-DOC net, (Vehicle Identification/Documentation) CBT Course- Oct. 22, 2016

WIS/ASRA net, (Workshop Information) CBT Course - Mar. 06, 2007

AUDITEXT net, (Job Tasks & Flat Rate Identification) CBT Course- July 04, 2006

EPC net, (Spares Part Identification) CBT Course) - Apr. 13, 2005

TECHNICAL SKILLS:

Knowledge of various models Commercial vehicles and Passenger cars background, doing Estimate and Quotation using EPC, WIS-ASRA, AUDITEXT & BUS-DOC.

Knowledge and familiar with all description of Mercedes Benz spares part for Commercial vehicle and Passengers cars.

Computer literate; Microsoft Excel, Microsoft words, Power Point.

Reporting workshop daily activities as follows: vehicle work in progress / work under process / waiting for approval or any additional approval / follow up vehicle for under warranty or vehicle campaign / follow up with spares parts to update the report regarding for parts availability and follow up with service advisors in case of any inquiry, regarding the workshop daily report.

Specialized in Body shop works and techniques for Denting, Painting, Mechanical and Electrical and others work related in body shop structures.

PANEL REPAIR WITH WASHER WELDING METHOD

PANEL REPAIR WITH HAMMER AND DOLLY METHOD (areas accessible from the inside)

WELDING PANEL REPLACEMENT (Quarter panel)

BODY STRAIGTHENING / CHASSIS ALIGNMENT

WINDSHIELD GLASS REMOVAL AND INSTALLATION

BODY KIT INSTALLATION

MINOR MECHANICAL AND ELECTRICAL JOBS

DIAGNOSE BY USING STAR DIAGNOSTIC COMPUTER (Compaq & Xentry Flash)

CHARACTER REFERENCES:

Renato S. Mamitag, Safety Coordinator/ Field Compliance Coordinator

Utilities and Technical Support Department

Saudi Aramco, Dhahran, KSA; Tel. # 8764784

Alfredo Dela Cruz, Workshop Superintendent

E. A Juffali & Brothers Co. / Juffali Industrial Product Company

Dammam, Eastern Province, KSA; Cel. # 050-***-****

Rogelio Cruz, Workshop Superintendent

E. A Juffali & Brothers Co. / Juffali Automotive Company (JACO)

Dammam, Eastern Province, KSA; Cel. # 053-***-****

Anthony Mallari, Warranty Officer / Service Advisor

E. A Juffali & Brothers Co. / Juffali Industrial Product Company

Dammam, Eastern Province, KSA; Cel. # 059-***-****

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