Program Manager Youth
Resume:
Tuulima Herbey Agafili
Kent, WA *****
*****************************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
MANA Youth Program Coordinator
United Territories of Pacific Islanders Alliance of Washington- UTOPIA WA-Kent, WA April 2022 to Present
Summary/objective
• The Youth Program Coordinator supports UTOPIA’s Youth Program. Under the lead of Youth Program Manager, Program Coordinator helps to ensure that current and future Youth programming is designed and implemented most appropriately to the LGBTQIA+ and BIPOC context. This position will support to ensure effective coordination with Program Manager, monitoring and evaluation, and quality assurance of UTOPIA’s Youth portfolio. This position ensures leveraging and alignment with other youth programs and other local school district teams. This position will also be responsible for contributing to program design and development; measurement, research, and reporting; training and mentoring. The Youth Program Manager is responsible for the development of a strong and sustainable youth portfolio for UTOPIA Washington.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Primary Responsibilities - 90%
• Support implementation of UTOPIA’s Youth Program activities and ensure that services are delivered on time, on budget and in compliance with donor regulations.
• Conducts outreach to recruit LGBTQIA+ and BIPOC youth for UTOPIA’s youth program.
• Provide leadership, guidance and training for program staff, youth interns and apprentice
• Ensure that the Youth Program is implemented in ways responsive to communities, partners, and in line with UTOPIA’s principles, values, and strategic plan and compliant with UTOPIA’s procedures.
• Work with Youth Program Manger to develop work plans and follow up regularly to ensure that activities are on track.
• Support Program Manager to identify appropriate future partners for implementation of the Youth Program.
• Monitor program progress against both programmatic and budgetary targets, adjusting program design as necessary.
• Prepare timely program and funder grant reports on project activities in compliance with internal UTOPIA requirements and any relevant external funder requirements.
• Help develop curriculum and training that is culturally competent of the youth UTOPIA serves to increase awareness in healthcare field opportunities to include pre-apprenticeship, apprenticeship, and programs offered at colleges.
• Connect youth to healthcare opportunities with partners that UTOPIA has historically been supported by, ensuring equitable access for BIPOC youth to network with those they identify with through community engagement.
• Provide support for BIPOC participants in obtaining training and certification aligned with healthcare.
• Develop and maintain relationships with healthcare professionals to increase environmental awareness exposing BIPOC youth to hospital and clinical settings. Other Duties and Expectations - 10%
• Foster an environment that promotes trust and cooperation amongst UTOPIA staff, community members and affiliate organizations.
• Actively participate in program strategy, planning, tracking, and reporting, and staff meetings.
• Actively participate and organize Statewide and County events.
• Assist in Organization Development and Fundraising.
• Other duties as assigned by Directors
Competencies
• A demonstrated commitment to our mission, vision, and values. • Ability to speak, read, and write in English; strong candidates may have additional language skills.
• An ability to communicate with people or groups with varying perspectives or positions.
• Motivated independent worker with innovative and creative thinking.
• Strong social justice analysis, knowledge of systemic systems of oppression, and lived experience of the power of community organizing to transform lives and communities.
• Excellent organizational and planning skills.
• Self-Starter with a strong desire to learn.
• Key Soft Skills o Communication o Organization o Responsibility o Teamwork o Problem-Solving
• Key Technical Skills o Google Suite o Microsoft Suite o Documentation Work environment
Weekly schedule is Monday through Friday, 9AM - 5PM, but some weekend and evening events may be required.
Since this position is ineligible for overtime, flexing the work hours to not exceed 40 in one week is the employee’s responsibility.
Due to the direct service nature of our work, most work is expected to be completed on-site. Occasional offsite tasks such as bank runs or meetings with community members may be required. Use of personal vehicles is eligible for reimbursement in accordance with state and federal laws and UTOPIA policy.
Physical demands
Reasonable accommodations may be made to enable individuals with disabilities to perform these physical demands.
• Ability to lift up to 50lbs.
• Ability to stand for up to 8 hours.
• Ability to sit for up to 8 hours
Preferred education and experience
• Two years of community organizing and/or cultural work, especially within the LGBTQI+ and/or Pacific Islander communities. Equivalent experience with facilitation or community engagement will be considered.
• Experience doing cultural community engagement work, especially within QTPI, NHPI, or other communities of color.
• Possess strong communication skills including public speaking, meeting facilitation, and writing.
• Experienced in authentic and open relationship building with queer and trans people, Pacific Islanders, other people of color, and community allies.
• Motivated independent worker with innovative and creative thinking.
• Strong social justice analysis, knowledge of systemic systems of oppression, and lived experience of the power of community organizing to transform lives and communities.
• Excellent organizational and planning skills.
• Basic technology skills and experience with Google Docs, Microsoft Office, Outlook, Excel, PowerPoint, etc.
Financial Advisor
Primerica-Utah
March 2022 to December 2022
• Assess clients' assets, liabilities and comprehensive financial conditions to ascertain overall financial needs
• Advise clients on ways to protect their family and financial assets as well as suggest investment strategies
• Create a plan to achieve clients desired goals
• Prepare presentations that recommend various financial products customized to client's particular needs
• Review and communicate portfolio performances to clients
• Network and build relationships with new and existing client base
• Recruit new representatives that reflect the company ethics and values Sort Manager
FedEx Ground-Auburn, WA
October 2021 to April 2022
• Manages and oversees the entire sort operations within a FedEx Ground station or hub
• Supports the FedEx Ground Safety above all culture, ensuring compliance to FedEx Ground Policies and procedures and governmental regulations
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• plans, organizes, staff, directs and controls the day-to-day operations of the assigned sort
• ensures the sort is running in accordance with established safety, quality and service standards
• determines the sort's strategic goals and ensures quality, service, cost and productivity goals are achieved
• plans sort strategy based on projected volume, head count, and other special circumstances and factors
• directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area
Assistant Manager
Jack in the Box-Tacoma, WA
March 2020 to January 2022
• Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members.
• Identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain.
• Creates a restaurant environment that friendly, fun, clean, and safe; treated all employees with care and respect.
• Motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and recruit's employees appropriately. Understands and uses JIB systems, processes, and tools.
• Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality.
• Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practice and modifies as needed to continuously improve the guest experience.
• Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution.
• Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service.
• Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period. Considers cost/benefit impact of financial decisions and works to protect the JIB brand.
• Monitors costs and adherence to budget and restaurant goals. Education
High school diploma
Franklin-Pierce High School - Tacoma, WA
September 2017 to June 2021
Skills
• Management
• Assistant Manager Experience
• Training & Development
• Food Safety
• Cash Handling
• Customer service (1 year)
• Inventory control (1 year)
• Customer support (2 years)
• Leadership (2 years)
• Restaurant Management
• Food Preparation
• Restaurant Experience
• Guest Services
• Financial Services
• Microsoft Office
• Financial Planning
• Typing (5 years)
• Event Planning
• Program Management
• Program Design
• Curriculum Development
• Research
• Program Development
• Strategic Planning
• Team Management
• Pricing
• Presentation Skills
• Behavioral health
• Intake
• Communication skills
• Time management
• Organizational skills
Languages
• English - Expert
• Samoan - Fluent
Certifications and Licenses
CPR
July 2022 to July 2024
Certified with Northwest CPR in First Aid, CPR (Adults, infants, child), Blood Borne Pathogen Food Handler
November 2022 to November 2024
Washington State Food Worker Card
Licensed Insurance Agent
April 2022 to October 2023
Youth Mental Heath First Aid USA
June 2023 to June 2026
Contact this candidate