Human Resources Business Development

Pauli George

Lawrenceville, Georgia ***** – 404-***-**** – *******@*****.*** – linkedin.com/in/pauli-george-369bb11a8

Summary of Qualifications

●Bachelor of Science degree in Technical Management with a focus on business development, new product sales, marketing and Human Resources to understand how complex data can be used to meet consumers, clients needs and employees to solve business issues.

●Passionate about learning, achieving results, personal growth, and driving change using interpersonal communication skills, strategic decision making ability, and applied knowledge in the business world.

Core Competencies

Team Lead - Relationship Building - Detail Oriented - Problem Solving - Research Methods - Business Plan Development - Customer Service - Human Resources - Team and Leadership Building - Microsoft Office - Outlook - ACT - Electronic Medical Record Platforms - Proficient Medical Terminology - Strong Clinical and Scientific Knowledge - Technical Interface Support/Implementation - Workflow Optimization - Interpersonal Skills - Accounting Procedures

Work Experience

Dermatology Center of Atlanta, Johns Creek GA

September 2023 to Present

Office Coordinator/Human Resources Assistant

Responsible for assisting the Practice Administrator and Practice Physician Owner. Performs a variety of complex clerical functions with the ability to maintain confidentiality on all matters, including all Human Resources, benefits, employee and company issues. Responsible for problem resolution with benefit issues, staff recruitment and other time sensitive duties, including time card and PTO approval in NetChex, record keeping for payroll, employee benefits and events. Serves as IT contact and assists with office equipment management and practice management and electronic medical records.

●Secretarial duties for Administrator including typing routine and confidential correspondence drafts, reports, Administrative updates, such as training guides and memos

●Schedule and conducts candidate interviews, administer pre-employment assessments and maintain accurate candidate files

●Monitors Indeed employment ads

●Manages employee events, prepares event communications and leads tracking birthdays, special milestones and other fun Employee Relations activities

●Acts as liaison between departments to communicate when needed

●Prepares staff meetings, assists with agenda, food ordering and records meeting minutes

●Maintains employee documents

●Completes monthly schedules for employees, lab duty and kitchen duty

●Orders supplies

●Ensures efficient equipment operation, calls for repairs, maintains equipment inventories, and evaluates new equipment and techniques

Finan-Templeton Dermatopathology, Atlanta, GA

July 2020 to September 2023

Practice Liaison/ Medical Transcriptionist

Communicate with clients daily to ensure their needs are being met. Organize a weekly plan to communicate and build relationships with our current clients. Schedule office visits biweekly, to meet office managers and staff to keep communication open. Problem solving and repair of interface and server reboots as needed. Supply clients and new prospects with our service information packet. Create client access to online reporting via IPweblink, assign login information, and assist in password resets when applicable. Approve payment and analyze monthly billing detail for 5 EMR platforms. Create spreadsheets and update client information as needed. Answer incoming phone calls when needed. Planning and organizing client holiday gifts.

●Assure client satisfaction, promote and build relationships

●Discover any potential issues in service and communicates them with physicians and appropriate staff

●Assure issues have been resolved quickly and satisfactorily

●Provide accurate answers to client questions

●Perform daily proactive inspections and repairs of fax, printer and interface servers

●Effectively communicate with clients and interface service to establish or repair EMR interfaces

●Create reports for clients as requested (ie. weekly cancer report, monthly melanoma reports)

●Communicate with team members thoroughly and accurately to allow quick diagnosis and resolution to client issues without excessive return conversations

Medical Transcriptionist

●Data entry to include patient demographics, specimens received, and clinical history

●Checks data entered for completeness and accuracy

●Electronic Medical Record charting and maintenance

●Completion of daily medical transcription pathology reports, consultations, letters or miscellaneous correspondence of the highest quality

●Building relationship with daily interaction with pathologists

●Sorts and distributes slides to the physicians

●Sends slides out to physician’s offices for consultations

Northeast Georgia Diagnostics Associates Inc, Gainesville, GA (a division of Northside Hospital)

September 2001 to July 2020

Senior Medical Transcriptionist - Team Lead

Remote medical transcriptionist for a multitude of specialists at the diagnostic center. Worked in the office for a year as a charge representative utilizing my coding skills.

●Set goals for a team of four transcriptionists

●Delegated workload amongst team

●Represented and was key advocate for team needs

●Utilized strong transcription skills to transcribe physician’s dictation into office notes, consultations, and letters

●Timely completion of transcription with advanced degree of accuracy

●Daily work in EMR to assist in patient charting and transcription

●Trained new employees

●Advanced problem-solving skills including editing /charting

●Charge posting representative

●Ensured appropriate insurance providers were charged

●Reviewed ICD-10 codes for accuracy before posting and billing insurance

●Attended and developed relations with monthly business staff meetings

Education

DeVry University, Norcross, GA

Bachelor of Science in Technical Management August 2021

Specialization: Sales and Marketing

Key Coursework: Principles of Management, Human Resource Management, Database Essentials for Business, Marketing, Project Management, Visual Design, Market Research, Advertising and Public Relations, New Product Development, Personal Selling & Sales Management, Consumer Behavior, Digital Marketing, International Marketing

Member of National Society of Leadership and Skills

Dean’s List GPA: 4.0/4.0

AAPC Online Certified Professional Coder August 2018

Gwinnett Technical College, Lawrenceville, GA

Certified Medical Transcriptionist Certificate - June 2001

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