Customer Service Equipment Operations

Mandy Walker

************@*****.*** MOUNT MORRIS, MI, US +1-810-***-****

PROFESSIONAL SUMMARY

I have over 20 years retail management experience. WORK HISTORY

Shift Manager at Rite Aid Corporation

April 2014 - September 2024 (10 Years)

Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Keep records of employees attendance and hours worked. Plan and establish work schedules, assignments, and production sequences to meet production goals.

Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.

Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency. Requisition materials, supplies, equipment parts, or repair services. Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

Cash handling

Customer service

shif at Max 10-Bermo Enterprises

June 2010 - September 2012 (2 Years)

Cash handling

Customer sevice

Scheduling

Stock and inventory

Shift Manager at Pfaltzgraff

July 2004 - December 2008 (4 Years)

Inspect materials, products, or equipment to detect defects or malfunctions.Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Keep records of employees attendance and hours worked. Plan and establish work schedules, assignments, and production sequences to meet production goals.

Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.

Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency. Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs. Requisition materials, supplies, equipment parts, or repair services. Cash handling

Housekeeper at Susan Walker

August 2002 - November 2004 (2 Years)

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Dust and polish furniture and equipment.

Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Shift Manager at Leggs Hanes Bali Playtex

August 2000 - August 2002 (2 Years)

Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Keep records of employees attendance and hours worked. Plan and establish work schedules, assignments, and production sequences to meet production goals.

Requisition materials, supplies, equipment parts, or repair services. Bra fitter

Cash handling

Customer service

Customer Assistant at Tanning Salon

August 1999 - January 2000 (0 Year)

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Establish work procedures or schedules and keep track of the daily work of clerical staff.

Use computers for various applications, such as database management or word processing. Create, maintain, and enter information into databases. Schedule and confirm appointments for clients, customers, or supervisors. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Cash handling

Customer service

Cleaning beds and hexes

Meat Wrapper at Rueckurts Market

June 1997 - June 1999 (2 Years)

Working the meat department wrapping meat

Customer service

EDUCATION

Clio Area High School - High School

Graduated 2000-01-01

General Studies

Mott Community College - Associate Degree

Graduated 2011-01-01

Business Managment

Cleary University - Bachelors Degree

Graduated 2015-01-01

Business Administration and Management

SKILLS

Management, 20 years

Customer Service, 20 years

Cash Handling, 20 years

Office Skills, 20 years

Scheduling, 20 years

ABOUT ME

I have a drivers license

I have management experience: 1 years

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