Quality Assurance Customer Service
Resume:
Kelly Joy
Palestine, TX *****
************@*****.***
Professional Summary
Utilize my work experience and business ethics in a long term, stable position Work Experience
Medical Office housekeeper
Luminous Services LLC-Palestine, TX
December 2024 to Present
I clean with chemicals provided by facility, sweep, dust, vacuum and mop urgent care building. Meat Packer
East texas processing-Frankston, TX
September 2024 to Present
Owner/Manager
DK Dump Trailer Rentals-Palestine, TX
October 2019 to Present
Customer service. Answer incoming calls. Schedule trailer rentals, collect payment, prepare invoices. Insure equipment is in good safe condition. Interact with customers. Commerical Cleaner
Academy Homes Palestine-Palestine, TX
March 2020 to January 2023
I went into office and cleaned. Moved furniture as needed, dusted swept, vacuumed, cleaned windows, ceiling fans, desk. Picked up supplies
Quality Assurance Specialist
NxtNano-Claremore, OK
September 2015 to October 2019
I was supervisor over ESP lines and ran the quality department. I assisted in the startup of the company. I collected the data for quality, worked closely with the R&D department,shipping and receiving. I worked mixing chemical and assembling filters.
Shipping Clerk
LMI Finishing, INC-Tulsa, OK
October 2012 to July 2015
Responsibilities
Package aircraft parts following instructions in PO. Ship to customer using FedEx and company truck. In sure that parts match work order before processing. ID parts. Computer skills using AS400, excel and word. Create manifest, send and answer emails from customers. Accomplishments
This was the firs time I have worked in a shipping department and I believe I feel that each day I gave 100% to complete the tasks of each day. Meeting customers and drivers. Skills Used read and interrupt Purchase orders and process specifications. Computer skills and people skills.
Education
High school diploma
Palestine High School - Palestine, TX
September 1979 to May 1983
Skills
• Quality assurance (10+ years)
• Quality Assurance (10+ years)
• Quality Inspection
• inventory (10+ years)
• Quality management (10+ years)
• Continuous improvement (10+ years)
• CNC lathe (10+ years)
• Lean (10+ years)
• Cash handling (4 years)
• telephone (10+ years)
• Root Cause Analysis (10+ years)
• Product development (10+ years)
• Assembly (4 years)
• Process Improvement (10+ years)
• Lean Manufacturing (10+ years)
• Supervising experience (10+ years)
• Manufacturing (10+ years)
• computer (10+ years)
• Six Sigma (10+ years)
• 5S (10+ years)
• Sales (10+ years)
• OEM (10+ years)
• Root cause analysis (10+ years)
• Conflict management (10+ years)
• Quality Control (10+ years)
• EHS (10+ years)
• Customer service (10+ years)
• use of air tools (10+ years)
• Research & development (10+ years)
• SAP (10+ years)
• ISO 9001 (10+ years)
Certifications and Licenses
Driver's License
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