Sales Associate Credit Card

ASIF SAKHANI

** **** ***** ********* ******* Canada 902-***-**** **.***********@*****.***

EXPERIENCE

MCI Technologies, Halifax 08/2024

Sales Associate

• Successfully engaged with 500+ potential customers across Canada and the US, presenting GM services and their benefits with a high level of professionalism.

• Processed 200+ secure sales transactions monthly by accurately handling customers' credit card and banking details, ensuring compliance with data security standards.

• Trained and educated 100+ senior customers on using GM applications, making the process intuitive and user-friendly.

• Simplified technical and service-related concepts for 90% of customers, resulting in increased understanding and trust in GM’s offerings.

• Contacted and retained 80% of policyholders by facilitating seamless renewals before subscription expirations.

• Proactively reached out to 150+ customers monthly to update new credit card details, ensuring uninterrupted services for those with payment failures. Foodie Panda 06/2021 - 05/2023

Key Accounts Executive

• Successfully managed relationships with 60+ key restaurant partners, ensuring an 85% partner retention rate over the year.

• Addressed and resolved 90% of partner concerns within 48 hours, fostering strong trust and long-term collaboration.

• Identify and execute strategies to increase revenue through upselling and cross-selling services (e.g., advertising, premium listings, subscription plans).

• Coordinated with internal teams across sales, marketing, and operations to deliver seamless experiences, resolving 98% of escalations efficiently and ensuring uninterrupted service delivery

• Support restaurants in launching promotions or discounts that align with customer demands and trends. EDUCATION

Bachelors of Commerce

ACHIEVEMENTS

• Recognized as a top performer for exceeding sales targets by 160% in the first month, earning the highest commission accelerator.

• Secured an 80% close rate with leads from North America by presenting GM services effectively and simplifying complex concepts for senior customers.

• Recognition for Excellence: Earned a spot among the top 5 account executives nationwide for consistent partner satisfaction and growth results.

KEY SKILLS

• Cold Calling • Problem Solving • Leadership • Teamwork • Objection Handling • Resilience • CRM

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