UTA graduate

Alondra Dela Cruz

Grand Prairie, Tx 469-***-**** *************@*****.***

Passionate and dedicated healthcare professional with extensive experience in medical and administrative operations. Skilled in patient care, office management, and supporting healthcare teams to ensure efficiency and high-quality service. Proven ability to advocate for health equity and promote the well-being of diverse populations. Seeking to leverage clinical and administrative expertise in a dynamic healthcare environment. Experience

Neurology Associates of Texas

July 2021 - Present

Medical Assistant

● Responsible for obtaining patient vital signs, including blood pressure, temperature, and diagnostic information, and updating patient records to include any new information and treatment plans. plans.

● Provide clinical support to physicians and nursing teams, manage patient intake, and access medical records.

● Send MRI, CT, and other imaging orders to facilities with adequate ICD-10 coding and medical data.

● Initiate a peer-to-peer call and obtain prior authorization from the insurance company. companies.

● Translated and helped the patient understand the diagnosis and completed all FMLA, STD, and Medical Records Affidavits.

● Insurance verification and collection of copay.

America's Best Contacts & Eyeglasses

November 2018 - May 2020

Optometric Technician/ Medical Administrative Assistant

● Analyzed charts in preparation for patient engagement to review diagnostic testing, photos, and preventative measures needed.

● Assisted with visual field testing, ocular photography, optical coherence tomography, and pre-exam data collection.

● Handled medical records and ensured compliance with HIPAA regulations.

● Assisted the lead front office administrator in scheduling patients, answering phones, billing, verifying insurance, and collecting copays. Vielma Vision Eye Care

July 2016 - October 2018

Optometric Technician/Medical Administrative Assistant

● Prepared patients for their visit with Dr. Vielma by performing basic and routine vision screening exams such as intraocular pressure testing, visual angiography, and fundus photography.

● Completed paperwork, answered phone calls, prepared documents for meetings, and maintained the calendar of managers.

C.C Young Senior Living

Certified Nursing Assistant

● Provided vital support to patients and nurses.

● Responsibilities include transporting, bathing, and feeding nursing home patients, storing medical supplies, and recording important patient information. Baylor Scott & White Health, Irving Tx

June 2017 - July 2017

Hospital Volunteer

● Shadowed nurses and technicians on various hospital units. Assists the nurse in obtaining patient vital signs and assisting patients with ADLs. Education

● Bachelor’s degree in Public Health and Minor in Spanish Global Competence January 2018- December 2023

The University of Texas at Arlington

Skills & Abilities

· Bilingual (Spanish and English)

· Leadership skills

· Critical thinking

· Advocacy

· Medical terminology

· Excellent interpersonal and

communication skills

· Team leader

· Ethical integrity

· Management skills

· Professionalism

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Relevant courses

· Emergency Preparedness and

Management

· Preparation for the Public Health

Workforce

· Public Health Sciences and Methods

· Public Health Advocacy and Leadership

· Public Health Informatics

· Communications for Health

Professionals

· HR Human Resources Management

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