Simranjeet
Kaur
Quality Control Technician / Quality
Assurance Technician
Brampton, Ontario
******************@*****.***
● Capable Quality Assurance Technician successful at managing multiple projects and consistently meeting deadlines under pressure.
EXPERIENCES
Bayshore Vegetable Shippers — Quality Control Inspector NOVEMBER 2024- PRESENT
• Conduct thorough quality inspections of products at various stages. Monoghan Mushrooms — Quality Control Technician
DECEMBER 2023 – NOVEMBER 2024
• Grade product against customer specifications and Quality Manuals.
• Look after Label and Date Code verification for Pre-Pack mushrooms in pack house lines.
• Oversee and inspect Metal Detector and Overwrap Machine Operation & Calibration process.
• Responsible for product time inspection in the harvest department.
• Oversee the Shelf Life of product and document findings. Report to QA Manager. Pharm link healthcare marketing services — Quality Control Technician SEPTEMBER 2022 – SEPTEMBER 2023
• Able to verify scale calibration accuracy.
• Provide quality related information to operators to enable quality control activities.
• Collaborate in trouble shooting providing all information needed on product quality attributes until process and product are back in control.
• Identify and isolate out-of-specification materials, including placing products on hold.
• Provide coaching and training to associates.
Amazon.ca — Customer Service Specialist
AUGUST 2021 - OCTOBER 2022
● Resolved customer issues and expedited urgent packages deliveries by coordinating with dispatchers, delivery drivers and station leadership.
● Handled 100 plus packages inquiries per day and ensured same day successful deliveries.
● Used coordination and planning skills to achieve results. SKILLS
Microsoft Office including
Excel, Word
Outlook
Attention to detail.
Strong organizational,
analytical and
problem-solving skills.
LANGUAGES
● English
● Punjabi
● Hindi
Tim Hortons — Supervisor
MARCH 2018 - AUGUST 2021
● Reviewed sales and gross profit report to assess company efficiency
● Established objectives to offer team members a clear roadmap to help the company achieve overall goals.
● Completed regular inventory stocks to verify stock levels, address discrepancies and forecast future needs.
EDUCATION
Chemical Laboratory Technician, Seneca College (North York) Diploma
SEPTEMBER 2020 – APRIL 2022