Customer Service Team Member
Resume:
roniesha Harris
St. Louis, MO *****
****************@*****.***
Professional Summary
Dynamic and responsible hospitality professional with over 6 years of experience in customer service and caregiving. Proven leadership abilities and adaptability demonstrated through effective team collaboration and promotion to roles with increased responsibilities. Strong communicator eager to contribute to a nurturing environment in childcare or hospitality settings. Work Experience
Cashier/Customer Service
Jack in the Box-St. Louis, MO
November 2024 to December 2024
- Delivered exceptional customer service by addressing inquiries and resolving issues. Team Member
White Castle-St. Louis, MO
June 2024 to December 2024
- Operated cash register and managed customer transactions with accuracy.
- Assisted in maintaining inventory and restocking supplies as needed. Team Member
Slim Chickens-St. Louis, MO
February 2023 to July 2024
- Promoted to a position with increased responsibilities, including serving and curbside delivery.
- Collaborated with team members to ensure efficient service and customer satisfaction. Cashier/Customer Service
Checkers & Rally's Drive-In Restaurants-St. Louis, MO February 2024 to June 2024
- Provided fast and friendly service in a high-pressure environment.
- Increased sales by 20% through effective upselling techniques.
- Improved customer satisfaction ratings by implementing feedback and enhancing service quality.
- Maintained cleanliness and organization of the restaurant, ensuring a welcoming atmosphere. Assistant Nurse
B&D Adult DayCare-St. Louis, MO
February 2020 to November 2023
- Assisted patients with daily activities, enhancing their quality of life.
- Monitored health and vital signs, effectively communicating concerns to nursing staff.
- Developed strong relationships with patients and families, fostering a supportive environment. Education
High school diploma or GED
Vashon High School
Skills
• Communication Skills (4 years)
• Hotel Experience (2 years)
• Hospitality (3 years)
• fine dining experience (2 years)
• Patient Care (3 years)
• Caregiving (3 years)
Additional Information
Volunteer
Local Food Bank – St. Louis, MO
2021 – 2022
- Assisted in sorting and distributing food to families in need, ensuring efficient operations.
- Engaged with community members to provide support and resources.
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