Customer Service El Paso
Resume:
JULIE LOPEZ
El Paso, Texas 915-***-**** *************@*****.***
SUMMARY
Friendly, outgoing, and personable, with focus on delivering excellent customer service while maintain professional boundaries. Communicative with strong knowledge in the field alongside completing 750 hours of training and safety procedures.
EDUCATION
Americas High School – El Paso, Texas May 2010
Tri-State Cosmetology Institute – El Paso, Texas January 2022- October 2022
K E Y S K I L LS
Computer Literacy in Microsoft Word
Excellent Customer Service
Assertive Communication Skills
Ability to express Compassion and Empathy
Chemical Peels
Product know-how
Assertiveness towards professional boundaries
Strong Work Ethic
Excellent Problem Solving
WORK EXPERIENCE
Hinduja Global Solutions – El Paso, Texas
Costumer Service CIGNA Insurance Representative 08/2019 – 01/2022
Administered routine clerical duties, responsible for answering information regarding patients
Performed electronic data entry duties and maintained electronic data up to date.
Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
Apogee Retail – El Paso, Texas
Customer Service Representative 07/2015 – 12/2018
Responsible for customer account maintenance and transaction management.
Directly communicated with customers and noted issues needing further attention
Performed electronic data entry duties and maintained electronic data up to date.
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