Automotive Technician Customer Service
Resume:
C
Corey
Cleveland
coreycleveland*4@yah
oo.com
Northport, AL 35473
SUMMARY
Successful professional offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments. Well-qualified automotive repair professional skilled at conducting inspections, diagnosing issues and working with diverse vehicles. Proficient in scheduled service, reading technical manuals, and scoping instruments. Current ASE Master Certification. Resourceful professional in automotive repair and maintenance, known for high productivity and efficient task completion. Possess specialized skills in diagnostic testing, electrical systems troubleshooting, and preventative maintenance. Excel at problem-solving, teamwork, and adaptability, ensuring seamless operations and customer satisfaction in fast-paced environments.
Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Friendly automotive technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with several years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work.
Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components. Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
SKILLS
Electrical failure repairs
Ticket writing
System repairs
Bay maintenance
Inspecting vehicles
Tire mounting and balancing
Courtesy inspection
EPA requirements
Engine overhauls
Exhaust systems
Parts replacement
Flexible schedule
Service scheduling
Preparing work orders
Time management
Hydraulic systems
Inventory auditing
Able to lift [number] lbs.
Relaying complex information
Automotive engineering
[Type] vehicles experience
Paintless dent repair
Vehicle maintenance
Customer relationship management
(CRM)
Strong work ethic
Attention to detail
Diagnostic assessment
Verbal and written communication
Vehicle inspections
Transmissions
Electrical
Calibrating systems
Team collaboration
Electrical repair procedures
Electrical circuits diagrams
Customer service
Fuel systems
Automotive electronics
Hand and power tools
Technical documentation
Maintenance scheduling
Drivability issues
Bay management
Replacing parts
Service order preparation
EXPERIENCE
Automotive Technician- Level 2
Vance, Alabama
Mercedes Benz international /Elwood staffing/ Aug 2022 to Current Performs difficult repair activities, e.g
Steering column repair or exchange, engine repair or replacement Determines needed repair activity and perform repair Performs standard part replacement and capable to complete actions by following the action SMP Transports necessary materials and/or parts to designated areas of the assembly line
Verifies quality of own or other's work and write a description of defects observed on documents attached to vehicle bodies
Participates in group meetings to exchange job related information Works toward establishing and participating in continuous improvement programs Works toward establishing and participating in safety programs Work on and/or around high voltage battery systems Perform quality control checks in accordance with test procedures, evaluate, and communicate findings
Document test event information through vehicle testing Operate data acquisition equipment following test team instructions Data entry into vehicle test databases and data sheets Place product on hold that does not meet specifications Move between different job assignments and work schedules Work at an accelerated pace while meeting production needs and quality levels Maintain a constant awareness of safety issues
Utilize good communication skills
NDT Inspector
Fairfield, AL
US Steel / Aug 2014 to Jul 2022
Inspected parts for conformance to applicable codes, standards and drawings. Reviewed and analyzed work scope for each job prior to beginning testing to verify familiarity and resultant proper testing.
Visually examined materials, structures and components for signs of corrosion, metal fatigue, cracks and other flaws.
Team Leader
Northport, AL
Recticel/ May 2005 to Aug 2014
Coordinated daily operations, ensuring team adherence to company policies and procedures.
Collaborated with other departments to ensure alignment of goals across teams. Conducted regular performance reviews to assess individual team member progress. EDUCATION AND TRAINING
High School Diploma
Tuscaloosa County High School May 2002
Northport, AL
Some College (No Degree): Mechanical Engineering
Shelton State Community College
Tuscaloosa, AL
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