Customer Service Insurance Sales
Resume:
Kerri Doucette
Irvine, CA
*************@*******.***
Objective
Highly motivated and results-driven sales professional eager to bring my expertise in sales, customer service, and team leadership to a dynamic position. With a proven history of not only meeting but consistently surpassing sales goals and customer satisfaction targets, I am confident in my ability to drive business growth and foster long-lasting client relationships. I am committed to making a significant impact by delivering exceptional service, motivating teams, and contributing to the overall success and profitability of the organization. Experience
Insurance Sales Agent
Roger Stone Insurance – Newport Beach, CA – March 2024 to Present Develop and maintain relationships with clients by providing tailored insurance solutions and offering ongoing support with policy management and claims. Actively generate new business through referrals, networking, and lead generation, contributing to overall sales growth. Insurance Sales Agent
AAA – Costa Mesa, CA – January 2022 to March 2024
Educate clients on various insurance products such as auto, home, and life insurance, addressing questions or concerns. Meet sales goals consistently by implementing effective sales strategies and cross-selling techniques to drive revenue.
Clinic Manager
Lindora – Fullerton, CA – December 2019 to December 2022 Oversee day-to-day clinic operations, managing staff, scheduling, and ensuring a high level of customer service. Implement and monitor health programs to help clients achieve their weight loss and wellness goals while offering motivation and guidance. Sales Manager
Club Sport Renaissance – Aliso Viejo, CA – February 2019 to November 2019 Lead and mentor a team of sales representatives, setting performance goals and providing necessary training for target achievement. Develop and implement marketing strategies to increase membership sales and enhance local brand visibility. Sales and Finance Manager
Newcomb’s Auto Sales – Auburn Hills, MI – August 2017 to January 2019 Oversee the entire sales operation, from initial prospecting to finalizing sales agreements, ensuring customer satisfaction at each stage. Assist clients in securing financing options, tailoring financial solutions to meet their purchasing needs.
Sales Representative
Patsy Lou Buick GMC – Flint, MI – April 2016 to July 2017 Engage with customers to understand their needs, offering personalized recommendations and vehicle demonstrations. Guide customers through the sales process, ensuring all paperwork is completed and financing options are reviewed.
2
Manager
Quick Weight Loss Center – Houston, TX – April 2010 to March 2016 Supervise the daily operations of the center, including staff management, client interactions, and ensuring a high level of customer satisfaction. Provide guidance and support to clients, assisting them in setting and achieving personalized weight loss goals. District Manager
Glamour Shots – Houston, TX – September 1993 to March 2010 Manage multiple locations, overseeing staff, sales performance, and ensuring operational success across the district. Provide training and mentorship to employees, ensuring consistency in service quality and boosting sales performance. Develop and execute district-wide marketing initiatives to attract new customers and increase foot traffic to locations. Personal Characteristics
Goal-Oriented
Highly Motivated
Adaptable
Strong Communicator
Empathetic
Strategic Thinker
Problem-Solver
Resilient
Decision-Maker
Team-Oriented
Trustworthy
Results-Driven
Innovative
Inspirational Leader
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