Quality Assurance Manager

ANTHONY LONG

**** *** ***** **** 334-***-****

Montgomery, Alabama 36117 *********@*****.***

QUALITY MANAGER

An accomplished Quality Manager offering 20+ years of experience looking to leverage an extensive background in the Automotive Industry into a Reliability Engineer – Mech.

Strategic Planning

Project Management

Lean Manufacturing

Customer Satisfaction

Continuous Improvement

Quality Focused

PROFESSIONAL EXPERIENCE

TI Fluids / HANIL USA – Tallassee, Alabama 12/22 – Present

Quality Manager (FCS & Brake Lines)

Manage the implementation and maintenance of Quality Management Systems (QMS) and programs, overseeing quality assurance and quality control initiatives

Confer with management, customers, suppliers, and other representatives in the planning, scheduling, coordinating, and directing quality assurance program in conformance with customer requirements, prints, specifications and certifications

Lead quality systems documentation of records, forms, manuals, instructions and oversee personnel conducting audits and testing products for compliance with applicable quality standards, specifications, company policies & regulations.

LEAR CORPORATION, Montgomery, Alabama 4/16 – 11/22

(Tier I Supplier to Hyundai)

Sr. Quality Engineer (Seat Assembly: 1st, 2nd & 3rd Row)

Align Quality Management System where it utilizes APQP and subsets including PPAP, PFMEA, Control Plans, SPC, MSA, Lean and Supplier Quality Assurance

Responsible for communicating new issues to suppliers, setting up containment, establishing and initiating rework processes along with work instructions, and following up with clean points as well as possible FIFO concerns.

Focal point for all supplier issues; issue supplier QN’s in the SQTS Portal, worked with supplier’s in bringing their product/process back into compliance

Determined training needs, developed tools and communication aids and provided training to company personnel to ensure that the appropriate level of knowledge was transferred to the shop floor for effective implementation.

BROSE, Vance, Alabama 2/14 – 5/16

(Tier II Supplier to LEAR à BMW and MBUSI)

Sr. Quality Engineer (IBK: 1st Row Seat Structures - Adjusters / Back Frames)

Direct contact for customer quality complaints from BMW & MBUSI. I provide fast response, containment and countermeasures to quickly resolve issues.

Conducted customer meetings and business planning in order to gather customer feedback, assess performance against objectives, and understand customer needs in order to influence the plant’s quality initiatives.

Identified and managed risk utilizing and driving PPAP core elements risk in product development and propose risk management solutions.

FAURECIA, Cottondale, Alabama 8/12 – 2/14

(Tier I Supplier to Mercedes-Benz U.S. International / MBUSI)

Sr. Quality Engineer (Seat Assembly: 1st Row W-166 / X-166 / C-166 / R-251)

Drove quality improvements utilizing root cause analysis (8D-QRCI), corrective actions, in-process and final inspections, overall quality communications

Provided day-to-day engineering support to production teams in a Just-In-Time (JIT) assembly environment and support daily on-site CPA Audits / Inspections

Maintained Statistical process charting, interpretation, and trend analysis in order to perform process or equipment adjustments to bring parts into spec

THERMO FISHER SCIENTIFIC, Auburn, Alabama 12/11 – 8/12

Quality Assurance Manager (Medical Devices)

Developed, administered and maintained quality assurance procedures and activities required to ensure that the company’s processes and products were following applicable quality standards & requirements – ISO 13485:2003

Assured consistent quality of production by developing and enforcing good manufacturing practices, validating processes and data driven documentation

Identified quality assurance metrics (KPI’s); analyzed and reported trends to the team and hosted meetings to review nonconforming & quarantined materials

HALLA CLIMATE SYSTEMS ALABAMA, Shorter Alabama 01/08 – 11/11

(Tier I Supplier to Hyundai Motor Manufacturing Alabama)

Production Supervisor (Injection Molding & FEM Assembly)

Ensure all safety rules and regulations including company policies were followed and administered counseling and/or disciplinary actions if needed

Provided guidance and on-the-job-training (OJT) to production associates as needed. Used good judgement to correct problems errors and settle disputes.

Quality Customer Engineer (FEM & HVAC Modules / Assembly) 10/05 – 01/08

Conducted customer meetings and business planning to gather customer feedback, assess performance against objectives, and understand customer needs to influence the plant’s quality initiatives.

Reviewed and analyzed end of the month Field Claims analysis. Identified field claim trends, participated in supplier ratio investigations and supplier objections.

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JOHNSON CONTROLS, INC. Cottondale, Alabama 07/98 – 4/05

(Tier I Supplier to Mercedes-Benz U.S. International / MBUSI)

Six Sigma Black Belt (Seat Assembly 1st, 2nd & 3rd Row & Interiors – W163 Platform)

Resolved process issues through Define, Measure, Analyze, Implement, Control and Validation (DMAIC-V) six-sigma methods.

Provided aggressive leadership in problem solving efforts on key projects to improve quality, reduce cost and streamline manufacturing processes.

EDUCATION, TRAINING AND CERTIFICATIONS

B.S. Degree – Mechanical Engineering è Alabama A&M University, Huntsville, AL.

Further Studies – MBA Program è Georgia State University, Atlanta, Georgia

Skills Training

oQuality Systems – QS-9000, QS-9001, ISO/TS 16949-2002, ISO-13485-2000

oCore Tools: AIAG PPAP/ISIR, APQP, PFMEA, Control Plans, SPC, MSA

oISO/TS 16949-2009 à IATF 16949-2016 – Lead Auditor & Trainer (2018)

oRoot Cause Analysis, 8D Countermeasure Reporting (CAPA)

oStatistics I & II à Mini-Tab Version 18 & 19 (Control Charts & Capability Studies)

oSix Sigma Black Belt / Lean Six Sigma Manufacturing

Certification – Six Sigma Black Belt*

oJohnson Controls, Inc. Plymouth, Michigan & Cottondale, Alabama

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