Eligibility Specialist Health Care
Resume:
Shari Justice
Norfolk, VA
*********@*****.***
Professional Summary
With a proven track record of reliability and dedication, I bring a unique combination of strong work habits, swift learning abilities, ethical conduct, and precision, bolstered by more than two years of expertise in eligibility specialist and financial counselor.
Authorized to work in the US for any employer
Work Experience
Eligibility Specialist
Savista-Arizona
July 2023 to August 2024
Provides assistance with the application process and referrals to all State and Federally funded assistance programs, including but not limited to Medicare, Medicaid, Disability and Charity programs Handle high volume of inbound/outbound calls for customers that need to be screened financially and medically for Financial assistance
Conduct the appropriate application support based upon state or federal regulations Provide instruction or work directly with the customer or their appointment of representative to complete the appropriate application and acquire all necessary releases, signatures and supporting documents Financial Counselor
Altru Health System-Grand Forks, ND
February 2021 to June 2023
I assist patients by educating, preparing and applying for health care coverage through the health care marketplace (otherwise known as the exchange), also helped patients apply for Medicaid. I will guide you in comparing plans side by side and provide information on choosing a plan that meets your needs and fits within your budget. I also did estimates. Mail Sorter/scanner
Americas Mailbox-Box Elder, SD
August 2021 to February 2022
Sorted and dispersed mail.
Manager
Prairie ridge restaurant-Box Elder, SD
May 2019 to May 2021
• Supervised 5 employees
• Handled day-to-day operations
• Assured excellent customer experience at all times
• Set schedules
• Kept store, office and restaurant clean
• Closed restaurant
• Handled the daily counts
• Supervised menu planning
• Made daily deposits
Dietary Aide/ Cook
Clarkson healthcare-Rapid City, SD
February 2014 to November 2019
Responsibilities
Produced supplements. Prepared meals. Served breakfast, lunches, dinners and snacks for the residents. Accomplishments
Received raises within 6 months
Trained others within 2 months on the job
Skills Used
Good communication skills.
Lunchroom Supervisor
Francis case elementary-Box Elder, SD
August 2009 to May 2014
Supervised children in lunchroom and outside recess. Cashier/Customer Service
Rapid City-SD
November 2013 to December 2013
Responsibilities
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Identify prices of goods using cash registers, or optical price scanners. Accomplishments
Learned to open up by talking to the costumers as I checked them out. Education
High school diploma
Skills
• Dietary Aide Experience
• Tax Experience
• Payroll
• Accounts Payable
• General Ledger Accounting
• Bank Reconciliation
• QuickBooks
• Account Reconciliation
• Accounting
• Office Management
• Accounts Receivable
Certifications and Licenses
Certified application counselor
Assessments
Medical receptionist skills — Proficient
May 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Data entry: Attention to detail — Proficient
May 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient May 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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