Customer Service Retail Manager

Alicia King

Retail Manager

Deer Park, NY *************@*****.*** 631-***-****

SUMMARY

Dedicated and results-driven Retail Manager with over six years of experience in managing daily operations, optimizing team performance, and delivering exceptional customer service. Proven ability to oversee inventory management, execute efficient store layouts, and drive sales growth through effective merchandising and staff training. Adept at handling financial transactions, maintaining accurate records, and ensuring compliance with company policies. Demonstrates strong leadership, problem-solving skills, and a commitment to fostering a positive work environment.

SKILLS

Customer Service

Team Player

Reliable

Multi-Tasking

Organizational Skills

Leadership

Warehouse

Problem-Solving

Cash Management

WORK EXPERIENCE

Assistant Manager

Dollar Tree New York

2018 – 2024

Managed store operations, ensuring smooth daily activities.

Supervised and cashed out cashiers.

Received and processed deliveries.

Unloaded trucks efficiently.

Handled bank deposits accurately.

Closed the store, securing all assets and ensuring end-of-day procedures.

Retail Clerk – Shoes/Jewelry

Wal-Mart New York

2016 – 2016

Organized and maintained the shoe department, ensuring all pairs were matched and floors were clean.

Set up and maintained end caps and four-way displays.

Kept jewelry cases clean and free of fingerprints.

Changed watch bands, batteries, and performed piercings.

Process Operator/Cashier

Manpower at Estee Lauder New York

2015 – 2016

Fed assembly lines and packaged jars and bottles.

Wrapped and pulled skids for shipping.

Ensured machines were stocked with necessary products.

Sales Associate

Macy’s New York

2014

Folded and organized clothing on tables.

Maintained cleanliness in fitting rooms and on floors.

Organized clothing racks and performed recovery in fitting rooms.

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