Crystal Potter
Brooklyn, MI *****
*************@*****.***
Willing to relocate to: Adrian, MI - Jackson, MI - Spring Arbor, MI Work Experience
CNA - Certified Nursing Assistant
Thome PACE-Jackson, MI
December 2021 to October 2024
1.
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
• Aided in physical therapy exercises prescribed by therapists to improve patient mobility
• Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
• Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
• Provided emotional support to residents and their families during difficult times, such as end-of-life care
• Served as an advocate for elderly residents in long-term care facilities by addressing their concerns and ensuring their rights were respected
• Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Monitored vital signs and reported any changes or abnormalities to the nursing staff CNA - Certified Nursing Assistant
Jackson County Medical Care Facility-Jackson, MI
December 2019 to September 2021
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
• Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning
• Maintained a clean and organized work environment by regularly restocking supplies and equipment
• Supported patients' nutritional needs by assisting with meal planning, feeding, or providing appropriate dietary options
• Performed regular skin assessments to identify any signs of pressure ulcers or other skin breakdowns
• Closely monitored patients' condition post-surgery, promptly reporting any complications or changes to the nursing staff
• Maintained strict confidentiality regarding patient information according to HIPAA regulations at all times
CNA - Certified Nursing Assistant
TLC CARE SERVICES-Flint, MI
November 2017 to December 2019
• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
• Assisted with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting
• Administered medications according to prescribed schedules and documented patient responses
• Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen saturation levels
• Ensured a clean and safe environment for patients by regularly sanitizing equipment and living areas
• Managed medical supplies inventory by monitoring stock levels and placing orders as needed
• Followed infection control protocols to prevent the spread of diseases within the home setting
• Assisted in meal planning/preparation based on dietary restrictions or preferences of patients
• Coordinated transportation arrangements for medical appointments ensuring timely arrival at healthcare facilities
• Supported individuals with chronic illnesses such as diabetes or hypertension through medication management
• Closely monitored wound healing progress while providing appropriate wound care interventions
• Demonstrated exceptional communication skills when interacting with diverse populations including seniors, children, individuals with disabilities etc
• Served as a reliable and trustworthy companion to patients, fostering a sense of security and companionship
• Provided end-of-life care and emotional support to terminally ill patients and their families Gas Station Attendant/Cashier
Bucky's Gas Station-Napoleon, MI
April 2016 to September 2017
• Provided excellent customer service to all gas station patrons, ensuring a positive experience
• Operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
• Performed regular inspections of the gas station premises to maintain cleanliness and safety standards
• Managed inventory of convenience store items, including snacks, beverages, and automotive supplies
• Assisted in receiving deliveries and stocking shelves with new merchandise according to established procedures
• Handled customer inquiries regarding products, services, or general information about the gas station
• Demonstrated strong problem-solving skills by resolving customer complaints or issues promptly and satisfactorily
• Frequently checked restroom facilities for cleanliness and restocked necessary supplies as needed
• Demonstrated proficiency in handling cash accurately without errors or discrepancies
• Cultivated a friendly atmosphere by greeting customers warmly upon arrival at the gas station
• Ensured compliance with health codes by regularly cleaning food preparation areas and equipment
• Maintained a clean and organized work area, including the gas station counter and convenience store displays
Education
College in Medical Assisting
Jackson College - Jackson, MI
September 2016 to May 2017
Skills
• Medical terminology
• 9+ years of experience in the medical field as a CNA
• Infection Control Training
• Vital Signs
• Caregiving
• Developmental Disabilities Experience
• Home Care
• Medication Administration
• Patient Care
• Laundry
• Meal Preparation
• Critical Care Experience
• Hospice Care
• HIPAA